Experience Inc. Jobs

Changing lives. Building Careers.

Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what’s possible and making headway to help improve outcomes.

• process Internal and external orders and ensure on-time delivery for scheduled cases.

• Process sample stock requests on an as needed basis

• Collaborate with distribution centers as well as supply chain.

• Provide courteous, responsive, timely, helpful service to all customers, throughout all communications.

• Perform inventory transfer transactions.

• Interface with Korean sales management group and distribution center to provide updates on orders and resolve issues.

• Assist in the task to decrease the value of unbilled revenue by supporting the Sales Organization in securing purchase orders within their assigned regions.

• Manage inventory and logistics of demo capital equipment that are on books of Integra Korea.

• Follow all credit and compliance procedures.

• Look up lot numbers and expiration dates to reserve against the customer’s order.

• Prepare a Preliminary Invoice with lot, expiration dates and pricing as needed.

• Monitor tenders and special programs.

• Confirm shipping of an order and provide all related documents.

• Understand and process required documentation, including pro forma invoices, commercial invoices, etc.

• Coordinate shipment of material from the distribution facilities, including certificates, labeling, and proper customs documents

• Work with the appropriate departments to properly document and process complaints and returned material.

• Possibility to support different markets or other functions within the company.

• Process and monitor dealer-initiated orders in field inventory system, ensuring pricing accuracy as required to invoice associated transactions and recognize revenue in a timely manner.

• Collaborate with the Recon Consignment Team when inventory issues arise while processing billing orders.

• Assist in the review and handling of open order report for outstanding revenue opportunities

• Respond and troubleshoot sales representative and distributor inquiries regarding the status of open orders, delivery and/or invoicing.

• Respond to internal and external customers inquires in accordance with departmental service level agreements.

• Available for fielding inbound internal and external customer calls based on departmental standards.

• Perform all other related duties as required.