Experience Inc. Jobs

Field & Shop Technicians

SmartHire is hiring Field & Shop Technicians (Diesel/Equipment/Forklifts) for a client in Renton

These are Direct Hire/Full Time positions for a small business. Ideal candidates will have over 2 years of experience diagnosing and repairing, own tools, a valid WA state driver's license and a clean driving record.

Pay:

$26-$36 an hour DOE

Benefits:

Paid holidays, vacation, medical, vision, dental, life insurance, 401k and more

Schedule:

M-F between 630am -- 330pm (potential overtime)

Summary of Position:

Currently seeking a qualified Field and Shop Service Technicians to add to the service team at our Renton location. The primary role of Field or Shop Service Technician is to positively contribute to service department success, improve overall customer satisfaction, maximize customer retention and increase profitability. Must be skilled in forklift, diesel, heavy equipment repair with strong customer service experience.

Responsibilities

· Provide service and customer support during field visits or dispatches

· Tie workflow to schedule

· Perform preventative maintenance, diagnose and complete repairs in a timely manner

· Manage all on site installation, repair, maintenance and test tasks

· Diagnose errors or technical problems and determine proper solutions

· Produce timely and detailed service reports

· Document daily processes

· Operate vehicle in a safe manner and use field automation systems

· Follow all company procedures and protocols

· Cooperate and communicate with technical team and share information

· Comprehend customer requirements and make appropriate recommendations/briefings

· Manage parts inventory on service truck

· Build positive relationships with customers

· Attend training as required

Experience

· Minimum of 3 years in Diesel, Automotive, Heavy Equipment, or Automotive knowledge

· Field tech experience strongly preferred

· Ability to troubleshoot, test, repair and service material handling equipment.

· Ability to read and understand Hydraulic and Electrical schematics.

· Proven experience in I.C. and Electrical Background is plus

· Must have valid WA driver's license and a good driving record.

· Ability to work flexible shifts and to adapt to changing work schedules

· Familiarity with mobile tools and basic computer skills

· Must have the ability to repair a head gasket

· Tear down an engine and rebuild a plus

· Able to diagnose and recommend repairs

· Must have own basic tools.

SmartTalent is an Equal Opportunity Employer