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Eldorado Resorts, Inc. Slot Ambassador/Part-Time in Reno, Nevada

Caesars Entertainment presents a one of a kind, unified and distinguished resort experience with THE ROW, in the heart of Reno, comprised of six contiguous city blocks, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. THE ROW encompasses numerous restaurants, bars and lounges, entertainment venues, nightspots, over 4,000 luxury rooms and suites, 227,000 square feet of casino space, Reno’s only Topgolf Swing Suite and the BEST Team Members in the industry!

For more information about THE ROW, visit TheRowReno.com!

JOB SUMMARY

The Slot Ambassador will provide superior guest service and answer service requests from guests playing slot machines.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Providing superior slot service to all Eldorado guest through friendliness, approachability and recognition of guest needs.

  • Developing new guests by signing them up for Eldorado player club cards on the casino floor. Minimum of 25 per month.

  • Displaying professionalism during all guest interactions via a knowledgeable, efficient and pleasant demeanor

  • Acting as a quick accurate informational source for guests by being well versed in the following:

  • Floor-wide promotions/events/concert functions

  • Club Eldorado program including earning points, complementary guidelines, freeplay redemption and location/function of kiosks

  • Restaurants, Bars, Hotel and Retail outlets.

  • Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • A high school diploma or GED equivalent preferred.

  • Previous customer service experience preferred.

  • Excellent verbal and written communication skills.

  • Ability to perform multiple duties under frequent time pressures.

  • Must be able to obtain and maintain a valid state gaming license.

PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.

  • Work environment may include smoke and variable temperature, lighting and noise levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.

Boasting many of the world’s most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.

Your Empire awaits.

External Job Title (visible on Career Portal): Slot Ambassador/Part-Time

Department: Slots/VLT

Shift: Variable

External Company URL: https://www.caesars.com/corporate/careers

Street: 407 N Virginia St

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