Job Information
City of Reno, NV Mental Health Counselor in Reno, Nevada
Mental Health Counselor
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Class Title
Mental Health Counselor
Class Code
5983
Salary
$102,933.74 - $125,140.47 Annually
Definition
Benefits
Classification Description Summary
Under general direction, in partnership with a law enforcement partner, perform behavioral health duties for the Reno Police Department’s Mobile Outreach Safety Team (MOST), to include crisis response, home visits, welfare checks, individual assessments, and the implementation of mental health programs.
Essential Functions
REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Co-response with officers from the Reno Police Department to assist in de-escalating volatile incidents, provide crisis intervention services in response to a call for service, follow-up request, or proactive engagement.
Provide skilled intervention capabilities for situations requiring a “diagnostic” Legal 2000 where officers and/or paramedics do not have the necessary training and background to complete a legal hold.
Complete “Persons in Crisis” welfare checks and/or contact problematic frequent users of services to promote medication compliance, therapy compliance, access to resources, and self-wellness promotion.
Provide skilled assessment to encourage voluntary use of community resources to prevent future crises.
Follow up on prior contacts with individuals to continue engagement and the voluntary use of community resources. Offer assistance in connecting with resources as determined by client and clinician.
Monitor and follow up with prior contacted individuals in order to determine additional care needs or changes to treatment plan.
Adjust response plan for contacted individuals based on changing life circumstances and response to treatment.
Connect individuals in crisis to local resources to provide a long-term support network for their needs.
Provide educational resources to the Reno Police Department and the City of Reno to expand the body of knowledge about mental illness and techniques available to address the phenomenon.
Building working relationships with local agencies to foster community support for individuals suffering from a mental health crisis or event.
Provide follow-up information to referring officers or community referrals as deemed appropriate or needed.
Attends meetings, trainings, and calls as needed.
Contribute to the overall quality of the Reno Police Department’s mental health services by recommending and implementing improved policies and procedures.
Evaluate community resources and providers for effectiveness and quality of services provided.
Prepare documentation and reports to appraise the department, providers, and other professionals as to the nature of client contacts and outcomes.
Document citizen contacts and maintain accurate statistical records.
Stay abreast of new trends and innovations in the areas of mental health.
Represent the Reno Police Department in community and mental health activities as a member of the Mobile Outreach Safety Team.
Perform related duties as required.
Minimum Qualifications
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of:
Case management practices and procedures.
Principles and techniques of interviewing and recording casework data.
Symptoms and treatment of mental illness, emotional, and behavior disorders.
Theories and principles of clinical practice.
Principles of adult education.
Principles of individual and group behavior.
Principles, practices, and techniques of crisis intervention, counseling, and case management.
Validated clinical behavioral management techniques.
Pertinent Federal, State, and local laws, codes, and regulations regarding mental health care.
Diagnostic criteria from DSM-5.
Motivational and interviewing skills.
Techniques for dealing with a variety of individuals, at all levels of responsibility, in person and over the telephone, often where relations may be confrontational or strained.
Ability to:
Engage with clients experiencing significant mental, emotional, or psychological problems.
Manage a caseload.
Follow directions by a uniformed Reno Police Officer.
Formulate and modify treatment, behavioral, training plans in conjunction with clients’ needs.
Perform a Legal 2000 in compliance with applicable laws.
Prepare and maintain accurate, clear, and concise reports, statistics, and chronological records.
Assess and utilize social, agency, and community resources.
Make oral presentations concerning treatment, behavioral and/or training plans, goals, and results.
Communicate clearly and concisely, both orally and in writing.
Perform crisis intervention with the client and for families.
Assess, develop, and implement treatment, behavioral and training plans, and goals.
Write comprehensive evaluations, reports, and recommendations.
Maintain professionalism while dealing with difficult situations and/or subjects.
Make decisions and independent judgments and prioritize activities relative to assigned duties.
Maintain effective working relationships with clients from a wide range of socio-economic backgrounds, division staff, and representatives of other departments, community organizations, and government agencies.
Use sound judgment in following and applying appropriate laws, regulations, policies, and procedures.
Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
Perform a broad range of complex professional casework duties.
Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training:
A Master’s degree from an accredited college or university in social work, marriage and family therapy, counseling, psychology, or a closely related field.
Experience:
Two (2) years of experience performing clinical case work.
License or Certificate:
Possession of an appropriate, valid driver's license.
Licensure in the State of Nevada to practice as a Licensed Clinical Social Worker, A Marriage and Family Therapist, or a Clinical Professional Counselor (licensure must be a practitioner, not as an intern).
Supplemental Information
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting and also in the field. Crisis intervention may require the incumbent to encounter potentially hostile or combative situations.
Physical: Primary functions require sufficient physical ability and mobility to work in an office and field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles, including the operation of office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Other Requirements
RAPG-Pro
R29
JD 06/2021
Please use this Health and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.
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