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Eldorado Resorts, Inc. Internal Communications & Engagement Coordinator in Reno, Nevada

Caesars Entertainment presents a one of a kind, unified and distinguished resort experience with THE ROW, in the heart of Reno, comprised of six contiguous city blocks, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. THE ROW encompasses numerous restaurants, bars and lounges, entertainment venues, nightspots, over 4,000 luxury rooms and suites, 227,000 square feet of casino space, Reno’s only Topgolf Swing Suite and the BEST Team Members in the industry!

For more information about THE ROW, visit TheRowReno.com!

Looking for a fun and exciting job in Human Resources at one of the BEST Casino Resort destinations in Nevada? Are you detail-oriented, passionate about people, have experience putting communication materials together? Would you thrive in an environment that encourages creativity? Are you a team-player who works well in a fast-paced department where you have to think on your feet? If so, we may have the perfect opportunity for you at THE ROW in the heart of Reno!

THE ROW’s new Internal Communications & Engagement Coordinator will play a key role in informing and engaging nearly 3,000 Team Members at the Eldorado, Silver Legacy and Circus Circus Resort Casinos. The team is responsible for all on-site and community HR events as well as developing clear, compelling companywide communications that informs, engages, and excites our Team Members in the various departments.


  • Engages our Team Member population through captivating two-way internal communications.

  • Develops attention grabbing content for a variety of communication channels, including print and digital. i.e. monthly Team Member newsletters, welcome announcements, informational documents, signs, banners, etc.

  • Provides well-written, researched, validated, clear, consistent communications on a number of topics that span company announcements, community events, event scripts, key messages, etc.

  • Manages complex, fast-paced and unexpected communications challenges.

  • Partners with internal departments to develop messaging and communication plans to help drive results and support various objectives for our company such as Family Style Service. A key part of this role involves seeking out subject matter experts in our company to ensure that information is current, accurate, and properly coordinated with other initiatives.

  • Assists with maintaining all Human Resources bulletin boards including information and design.

  • Monitors and disseminates information collected from the Team Member suggestion boxes.

  • Participates in the development and launch of all Team Member events and activities- Children’s Christmas Party, Halloween Costume and Pumpkin Decorating Contests, Team Member of the Month Recognition, Awards Banquets, Team Member Rummage Sales, Appreciation Events, Special Event Dress Up Days, etc. Also assist with coordinating participation in offsite community events including volunteer opportunities, runs/walks, etc. and Partners in Education programs with Wooster High School, Sparks High School and Hunter Lake Elementry School.

  • Stays attuned of trends and best practices to help inform new internal communications strategies and provide ongoing creative ideas to ensure company messaging is innovative.

  • Demonstrates a high knowledge and understanding of THE ROW’s culture, business practices and goals. It is also important to maintain knowledge and understanding of the casino and hospitality industries.


  • Communications experience and/or degree preferred.

  • Proficiency in MS Office suite. Canva and Mailchimp experience is a plus!

  • A true team player who will positively represent the HR department and inspire confidence in leaders and peers.

  • Strong interpersonal, organizational and time management skills.

  • Dynamic, charismatic and confident communicator.

  • An understanding of the evolving communications landscape and ability to think innovatively.

  • Excellent writing skills and the ability to take any information and transform it into exciting, informative and actionable content that inspires internal enthusiasm and engagement

  • An eye for accuracy and must strive to deliver clear, concise and consistent messages.

  • Enjoys challenges and able to juggle many projects at one time and react with appropriate urgency to situations that require a quick turnaround.

  • Ability to work independently as well as collaboratively to execute communication strategies in a highly cross functional environment to ensure project outcomes align with company priorities and direction.

  • Skills in establishing and maintaining positive and effective working relationships.

  • Ability to speak clearly and confidently to engage others in person or over the phone. Must also listen and actively participate in discussions and get clarification when needed.

  • Guest service oriented with a passion for helping to foster engagement among peers and leadership; an enthusiasm for THE ROW’s fast paced, high-energy, family culture.

  • Willing to roll up one’s sleeves and get work done, even when outside the scope of the job.

  • Ability to maintain confidentiality of sensitive information.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.

Boasting many of the world’s most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.

Your Empire awaits.

External Job Title (visible on Career Portal): Internal Communications & Engagement Coordinator

Shift Hours: 8:30a-4:30p

External Company URL: https://www.caesars.com/corporate/careers

Street: 407 N Virginia St