Job Information
Peppermill Casinos Inc Front Desk Agent in Reno, Nevada
POSITION:Front Desk Agent SCHEDULE: Full-Time LOCATION: Reno NV SALARY:Will discuss with applicant.
TO APPLY:
Direct Link -https://www.peppermillcareers.com/opening/62681-front-desk-agent
Careers Page -http://www.peppermillreno.com/employment
Please note, employers may close jobs on the website at any time.
SUMMARY:
TheFront Desk Agentis responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Also, to provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.
MINIMUM/PREFERRED REQUIREMENTS:
- High school diploma or equivalent.
- Customer service experience.
JOB RESPONSIBILITIES/DUTIES:
- Provide Peppermill service philosophy.
- Check hotel guests in and out.
- Be able to handle difficult situations and uphold the Peppermill standards.
- Maintain a bank and perform cashiering duties.
- Work well with supporting departments (reservations, bell desk, housekeeping, Information Desk, Concierge).
- Maximize revenue with suite upgrades and rate integrity.
- Supports the company culture expectation on delivering 4 diamond service.