Experience Inc. Jobs

Attend the upcoming HIRING EVENT - Walk-ins are welcome!

Wednesday, September 18th,2024 from 11:00am to 2:00pm at the Employ NV Career Hub, 2281 Pyramid Way, Sparks, NV 89431

POSITION:Asian Casino Host SCHEDULE: Full-time LOCATION: Reno, NV SALARY:$50,000 to $70,000 DOE

TO APPLY:

Direct Link -https://phe.tbe.taleo.net/phe02/ats/careers/v2/viewRequisition?org=GRANDSIERRARESORTandcws=54andrid=20257

Careers Page -https://www.grandsierraresort.com/

Please note, employers may close jobs on the website at any time.

SUMMARY:

MINIMUM/PREFERRED REQUIREMENTS:

Minimum 3 years of host experience.

EDUCATION

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities. Prior position in Hotel, Casino, Casino Marketing, Asian Marketing, or related field.

LANGUAGE SKILLS

Excellent communication skills both written and oral. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company. Ability to read, write, speak and understand the English language in order to complete reports, correspondence, and communicate with internal guests and external guests, and superiors. In addition, due to the high interactions with the current and future Asian player base one more Asian language is a must for this position.The applicant must be able to read, write, speak in either Chinese (Cantonese or/and Mandarin), or/and Vietnamese.

MATHEMATICAL SKILLS

Ability to accuratelyadd, subtract, multiply, and divide in all units of measure andcalculate figures and amounts. Candidate must haveability to compute rate, ratio, percent, and to create and interpret bar graphs.

LICENSES/CERTIFICATES Must obtain and maintain appropriate licensing with the Nevada Gaming Board and Alcohol Awareness Card.

REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.

OTHER QUALIFICATIONS

Must be a minimum of 21 years of age and must be proficient in Microsoft Office Products: Word, Power Point, Publisher, Outlook; expert in Excel. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteri tics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.

JOB RESPONSIBILITIES/DUTIES:

Listen and respond to guest inquiries using a positive, clear speaking voice. Troubleshoot guests concerns regarding data entered into our tracking system. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operations, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.