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National Account Manager - Retail

Position Description

Job Summary

What's the job?

The National Accounts Manager - Retail will provide account leadership by promoting and servicing CertainTeed products and programs consistent with the overall business strategy of CertainTeed, incorporating the Sales and Marketing objectives of each business unit. The role will be responsible for developing and maintaining an intimate knowledge of assigned customers’ business strategies, operations and policies/procedures, key personnel and serve as the CertainTeed liaison across the businesses. The position is also responsible for managing assigned Retail Accounts maximizing account volume, price, and product mix to achieve established sales, profit, account, and share objectives. The National Accounts Manager – Retail, helps drive the strategic initiatives within the One CertainTeed strategy – working across Business units, departments, teams, and functions to minimize silos, maximize company opportunities and growth in the Retail Channel while striving to provide best in class performance. This position has a high frequency of direct customer contact with key personnel at all levels of the Retailer with the goal of understanding customer’s business model, strategy, and sales objectives to improve CertainTeed sales performance and productivity in support of Retailer’s defined objectives.

Key responsibilities include:

• Develop and grow working relationships with key decision makers with assigned Retailers to effectively understand and penetrate account in all functional areas to further strengthen our position as a key supplier

• Facilitate building internal relationships and interaction between customer leadership and CertainTeed management as well as forming cross-departmental relationships between CertainTeed and Retailer

• Manage sales budgeting, trend forecasting, opportunity identification, growth strategies and tactics, resource requirements and key metrics

• Deliver against sales targets, including coordination and communication with field sales teams across represented business units on a regular basis

• Manage sales Analysis and Reporting – Including monthly, quarterly, and year-end business reviews with customer and CertainTeed management

• Develop financial/incentive programs which balances the needs of both the customer and CertainTeed and provide proper framework for achieving growth and profitability goals set out by both parties

• Be involved in credit deductions and deduction resolution as needed

• Coordinate and manage a variety of seasonal customer events to showcase appropriate CertainTeed products and systems

• Develop promotional activity in conjunction with BU sales leadership as needed to drive performance

• Analyze relevant market and sales data to identify opportunities to expand product representation in assigned accounts to drive CertainTeed category penetration, performance and increase market share

• Work with Operations and Supply Chain teams to achieve best-in-class service levels as defined by customer scorecard

• Facilitate introductions and interaction between customer regional/district management and CertainTeed regional/territory sales management as needed or warranted

• Participate in sales calls/meetings/presentations and informal relationship building/ networking; negotiation/follow-up and closing/order taking; account setup, order tracking, handling customer service issues, and forecasting

Required Qualifications

What do you bring?

• Bachelor’s degree in business or related field required; MBA preferred

• A minimum of 7-10 years-related retail sales experience in the building products industry with an in-depth knowledge of the promotional practices, merchandising elements, laws, and procedures concerned with retail sales

• Experience with Retail / Menards, The Home Depot, Lowe’s is required Building Materials background, Vinyl Siding a plus

• Knowledge of electronic commerce a must including EDI, e-catalogs, e-business, QR Codes and other emerging technologies

• Strong organizational and analytical skills and the ability multi-task and work on several projects at a time

• Strong self-motivation, relationship building, and interpersonal skills are required

• Must have a strong ability to influence others, both the buyers and internal customers (CertainTeed)

• Strong organizational and time management skills required with an ability to strategize and effectively plan activities

• Capability to work within and across sales territories and regions encompassing several product divisions to meet sales and marketing goals within assigned budgets

• Proficient with Microsoft Office Suite and CRM tools

• Ability to travel up to 25%

Additional Description

What are our perks?

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Ourmenu of flexible options (https://bit.ly/2RZtfYI) includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental

• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program

• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)

• Tuition Reimbursement: Continuing education for every season of your career

• Pet Insurance options: Insurance plan & prescription discount program for your furry friends

• Employee Recognition Programs

• PerkSpot: Our exclusive one-stop online discount marketplace

• LiveWell: Rewarding you for living a healthy lifestyle

Company Summary

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

National Account Manager - Retail

Location: Remote, Regular

Posting Date: 04/09/2024

Job Code: USA08575

See yourself here (https://maps.google.com/?q=United+States Remote Regular)