Experience Inc. Jobs

Job Information

NewWave HQ Director Engineering/System Architect in Remote, United States

We are looking for a hands-on Director of Engineering to provide both technical and people leadership for the Innovation Development and Operation Services (IDOS) program, which is a large government contract. IDOS provides Agile system development and modernization services, including advanced data analytic services in support of the Centers for Medicare and Medicaid Services (CMS) Innovation Center (CMMI). You will provide management for multiple engineering teams such as DevOps, Security, and Operations. You will be accountable for overall solution quality, be a champion for best practices (e.g. performance, scalability, maintainability), be a mentor for all technical resources, and work effectively in a highly matrixed organization. You should have a practical approach to architecture, a modern approach to software development, and servant leadership style. This is customer facing role with high visibility to stakeholders.

  • Working with senior leadership in development of overall vision, roadmap, and implementation strategy

  • Contributing to strategic planning, financial planning, staffing, and technical review boards

  • Collaborating with project teams to engineer viable solutions and effectively illustrating proposed solution architecture

  • Explaining all aspects of new solutions, modernizations, and alternative approaches to stakeholders, influencing as necessary

  • Providing hands-on technical direction for the design, development, integration, and production support across multiple systems

  • Conducting monthly 1:1s and annual performance reviews of direct reports and assisting in career development of all technical staff

  • Applying significant knowledge of industry trends and best practices to improve service to our customer

  • Managing stakeholders expectations that require excellent communication, facilitation and negotiation skills

  • Engaging stakeholders in discovery calls to understand their business and technical needs

  • Presenting alternative solutions to customer and senior leadership in solving business problems or enabling customer value

  • Assist in preparation and/or review of quotes, proposals, and statements of work

  • Accountability for thorough and accurate documentation of all engineered. solutions to help ensure successful implementation

  • Maintaining deep technical and business knowledge of relevant technology stacks including web development, DevOps, security, analytics, and cloud computing

  • Able to operate across multiple projects to enable synergies and cost savings from an application, infrastructure, data and security perspective

  • 13+ years of experience in relevant engineering/technology work; prior experience with CMS is a plus

  • 5+ years of experience with people management

  • 5+ years of experience in software development; working in an agile software product development environment

  • 3+ years of experience with enterprise, solution, technology, or security architecture

  • 3+ years of experience as a remote work or distant leader

  • Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, professional training or work experience

  • Ability to work in a fast-paced environment and bring rational thinking and a calm demeanor during difficult situations

  • Hands-on technical experience with the ability to lead teams through complex troubleshooting and root cause analysis

  • Prior experience with production support and ITIL practices. CMMI Level 4 support or CCMI Level 4 development is a plus

  • Understands complex enterprise, cloud-based concepts and effectively employs appropriate engineering practices

  • Able to work closely with all project stakeholders such as product owners, scrum masters, product/platform managers, testers, developers, DevOps engineers, and information security analysts while delivering solutions

  • Possesses demonstrated work experience with multiple relational database management systems

  • Understands the benefits and ideal uses of various programming languages

  • Possesses significant knowledge of modern micro-services based architectures

  • Identifies opportunities for improvement and makes constructive suggestions for change

  • Remains on the forefront of emerging industry practices

  • Communicates effectively with customers to identify needs and evaluate alternative technical solutions

  • Continually seeks opportunities to increase customer satisfaction and deepen stakeholder and vendor relationships


  • Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)

  • MS SharePoint and MS Teams

  • Java, JSP, HTML, CSS, Angular, JQuery

  • Test Driven Development

  • Familiarity with open software

  • Microstrategy Business Analytics

  • Web Sphere Application Server, Portal, MQ, Spring

  • DevOps - Jira, Confluence, Slack, GitHub, CI/CD, Jenkins, SonarQube, Splunk, New Relic

  • Oracle Database

Interpersonal Skills

  • Excellent interpersonal, verbal and written communication, and organizational skills - must be able to communicate fluently in English both verbally and in writing

  • Should be extremely facts and data oriented

  • Should be action and closure oriented

  • Strong persuasion, facilitation and influencing skills

  • Should be self-driven

  • Strong analytical, organizational and project management skills

  • Demonstrated ability to lead and work with cross functional teams including senior level individuals

  • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture

Residency Requirement

  • Must be a US Citizen or Resident for 3+ years


US-wide Remote

ID: 2021-1743