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Job Description Summary

The Field Engineer II will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for one or more modalities within a hospital or healthcare system.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

Job Description

Responsibilities:

• Diagnose equipment problems and recommend necessary repairs/services

• Provide accurate and timely feedback to customers and GE personnel

• Ensure excellent communication between the customer, sales, marketing and manufacturing departments

• Ensure all field engineering activities are carried out in compliance with regulatory and quality systems

• Establish effective working relationships with customers and GE personnel

• Contribute to training sessions for new employees

• Develop and maintain an adequate level of knowledge regarding GE products, software, test equipment, service tools, etc., so as to be able to effectively support the customer base

• Undertake continuous improvement projects which lead to improved customer satisfaction and business profitability

• Demonstrates ownership by being accountable for results and takes initiative to solve problems

Qualifications:

• Associates degree, Bachelor’s degree, military education in Electrical Engineering, Biomedical Engineering, Mechanical Engineering/ or High School Diploma/GED with 6+ years of experience servicing electrical equipment.

• 2+ years of experience servicing electrical equipment

• Desirable: Experience in CT field service

• Ability to commit to the safety and quality standards set by GE

• Effective interpersonal skills and ability to communicate well both verbally and in writing

• Excellent analytical skills

• Self-motivated to learn new tasks quickly

• Computer literacy (Microsoft Office Suite)

• Availability to work flexible hours and travel to various sites

• Must have own transportation means to get to different locations for customer service support.

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GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes