Experience Inc. Jobs

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Summary: The Product Owner Specialist is passionate about driving the product management team to deliver flawless, high-quality solutions in AI, application development, and data engineering for the Clinical Trials Service Division. This position is ideal for ambitious individuals who are eager to take ownership, work in a collaborative environment, and contribute to the successful launch of world-class products. The Product Owner Specialist collaborates with cross-functional teams to lead research, product documentation, and other essential tasks in the product development lifecycle.

Key Responsibilities:

Product Management and Documentation:

• Develop and maintain comprehensive product documentation, including specifications, user guides, and FAQ materials.

• Update product backlogs and strictly track progress on development tasks.

• Effectively incorporate continuous Q&A and communications with collaborators into centralized mailboxes.

Market Research and Customer Insights:

• Lead business research efforts by collecting and analyzing data on customer needs, industry trends, and competitor products.

• Prepare detailed reports and presentations based on research findings.

Cross-Functional Collaboration:

• Work closely with other product team members to ensure smooth communication and collaboration with design, engineering, marketing, and sales teams.

• Collaborate and engage in team meetings, offering insights on product strategy and planning, and detailing actions and sharing project feedback with different teams of collaborators.

Product Testing and Quality Assurance:

• Coordinate product testing and quality assurance activities, including user acceptance testing and bug tracking.

• Identify and report product issues or areas for improvement.

Customer Support and Feedback:

• Gather customer feedback through surveys, interviews, and other methods.

• Collaborate with the development and product management teams to address product-related inquiries or issues.

Learning and Development:

• Participate in training sessions and product management workshops to develop skills and knowledge.

• Stay informed about current industry trends and standard methodologies in product management and customer experience.

Qualifications and Skills:

• Strong communication and interpersonal skills.

• Proven understanding of product development processes and methodologies.

• Ability to work collaboratively with cross-functional teams.

• Diligent with outstanding organizational skills.

• Proficiency in common office software (e.g., Microsoft Office, Google Workspace).

• Proactive, self-starter approach to professional delivery.

Preferred Qualifications:

• Bachelor's degree in a relevant field (e.g., Business, Marketing, Information Technology), or equivalent experience.

• Some experience with data analysis or customer research.

• Familiarity with product management tools (e.g., Azure Dev Ops).

• Understanding of basic project management concepts.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.