Ingenia Agency Community Manager in Remote, Mexico
At Ingenia Agency we're looking for a Community Manager to join our team.
Contribute to the shielding of the brand reputation in social networks, through strategies of prevention, containment and mitigation of reputational crises. Communicate messages and stories of the brand on the different social platforms.
What will you be doing?
Listening and understanding: monitoring the conversation around the brand to detect threats or opportunities. Through listening tools and manually.
Content creation: generation of valuable content for the audiences of your different social networks.
Customer Service: management of doubts, complaints and comments from the community.
Measure everything: obtain and interpret data from social channels to optimize, the process that requires it, effectively.
What are we looking for?
Bachelor's degree in Marketing or related.
Management of social media management, listening and reporting tools, such as Socialbakers, Sysomos, Tweetdeck, Sprout Social, Buffer, etc.
Domain of Facebook, Twitter, Instagram, Youtube and LinkedIn
Generation of strategies for the creation and distribution of content
Definition and monitoring of KPIs
At least 3 years of previous experience working for an agency.
Have managed global accounts
Knowledge of corporate reputation
Self-taught and proactive.
What are we offering?
10 days of vacations to the first year fulfilled
Contigo Membership (Insurance of minor medical expenses)
Personal accident policy.
Dental and visual health assistance.
Benefits & discounts.
Network of medical services and providers with a discount.
Medical network with preferential prices.
Roadside assistance with preferential price, among others.
3 special permits a year, to go out to any type of procedure that you have to do half day equivalent
Half day off for birthdays
5 days of additional vacations in case of marriage
50% scholarship in language courses in the Anglo
Percentage scholarship in the study of graduates or masters with the Tec. de Mty.
Agreement with ticket company for preferential rates for events of entertainment.