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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

Eli Lilly’s Virtual Medical Hub (VMH) offers a focused, first-in-industry approach to the rapidly increasing demand for Medical information and the evolving needs and preferences of healthcare providers in receiving that information. Equipped with the same scientific and clinical expertise as their Field-based MSL counterparts, Virtual MSLs are responsible for ensuring that all inbound requests receive a timely response that best synthesizes the latest thinking in the specific disease state, Lilly competitive compounds, and broader landscape within the associated therapeutic area (TA). Virtual MSLs thus have the same impact as a traditional Field-based MSL role but with a concentrated focus on inbound engagement and the personal flexibility of a remote working environment.

Responsibilities:

Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time of preparation. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervisor or N+1 regarding your actual job responsibilities and any related duties that may be required for the position.

Scientific and clinical knowledge

The VMH team’s objective is to provide healthcare providers with the required scientific and clinical knowledge that most meaningfully and precisely addresses their inbound requests such as addressing clinical care gaps for their patients or clarifying nuanced clinical or research questions. This role requires efficient and precise synthesis of the latest research on products, disease states, and standard of care for specific indications and TAs. Such a skillset and the underlying depth of expertise is typically acquired through substantial research experience or clinical training and requires continuous learning to maintain the highest level of technical expertise within a given TA. This continuous learning will enable engagement in scientific exchange to respond to the diverse medical information needs based on provider requests. As a result, the VMH team will establish itself as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific information.

Inbound with select outbound engagement

The Virtual MSL role is mainly focused on provider support. While a significant portion of a Field-based MSLs’ time is spent planning their engagement schedule, commuting to congresses or meetings, and deciding which providers must be notified of updates and new materials, their Virtual MSL counterparts concentrate on engaging providers and capturing insights via inbound engagement and select outbound engagement. Through the application of emotional intelligence, strategic thinking, and a deep understanding of scientific and medical content, the VMH team will act as one of the primary interfaces between Lilly Medical and many HCPs to deliver a positive experience, support clinical trial awareness, and address clinical care gaps for improved patient outcomes. The insights that the Virtual MSLs and their field-based counterparts distill, synthesize, and log will inform a feedback loop to improve Field Medical strategy, communication, and impact.

Strategic vision and leadership

VMH team members effectively synthesize and communicate actionable customer/clinical insights to internal Lilly Medical and cross-functional teams. They use good judgement in decision-making and escalate issues as appropriate. They cultivate internal networks and collaborate effectively across functions including working closely with other field-based colleagues. They embrace change, exercise strategic agility with evolving business needs and utilize innovative resources.

Virtual MSLs should work collaboratively with peers and other Lilly colleagues. Within their own team, they are expected to contribute to team goals and be an effective teammate. A Virtual MSL will execute the role compliantly, adhering to all governing internal and external requirements, procedures, and laws, demonstrating good judgment.

Basic Requirements:

• Scientific/clinical acumen: Advanced degree in health sciences (e.g., PharmD, MD, PhD in a medically related field) required. In addition to PharmD, MD, PhD minimum of one year of relevant clinical or TA experience desired.

• Masters or bachelor's level degree in health sciences (e.g., BSN, RPh, PA, NP) considered if 2+ years clinical, research, or industry experience (medical or scientific role) in relevant therapeutic area.

• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Interpersonal, presentation, and planning skills:

• Learning agility to comprehend and effectively communicate large amounts of complex scientific content in a clear and concise fashion.

• Demonstrated experience in effective strategic and critical thinking to analyze, assess, and evaluate information and interpret impact or relevance to future states.

• Advanced presentation and computer skills with expertise in literature identification, with a preference for experience in servicing customer needs for complex information. 

• Excellent verbal and written communication skills.

• Self-directed and able to work alone in the field effectively managing multiple priorities and projects.

• Strong teamwork and interpersonal skills, including high emotional intelligence and the ability to engage in professional relationship building and networking.

• Resiliency in managing complex challenges.

• Intellectual curiosity about the field of science/medicine of specialization.

Digital competency:

• Ability and excitement to leverage field-based tools, adapting as technology advances to increasingly support engagement planning, communication, and many aspects of the job.

• Proficient in utilizing digital platforms and additional technology enablers/ resources to engage HCPs virtually.

Additional Skills/Preferences:

• Familiarity with health systems, academic communities, medical research, and medical education process.

• Recent clinical experience (i.e. within the last 5 years).

• Previous experience as an educator (i.e. Faculty, Adjunct Faculty, Teaching Assistant, Nurse Educator).

• Alzheimer’s Disease and other Neuroscience Disease State experience is strongly preferred.

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​ Additional Information:

• Travel 0-15%

• Remote

• Lilly currently anticipates that the base salary for this position could range from between $124,500 to $182,600 and will depend, in part, on the successful candidate’s qualifications for the role, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Of course, the compensation described above is subject to change and could be higher or lower than the range described above. Further, Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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