Experience Inc. Jobs

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $134,200.00-$164,000.00 annually. The full Pay Range is $104,200.00 - $194,000.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

IMPACT YOU’LL MAKE:

As a Senior Operations Engineer in the Infrastructure and Operations team, you will lead our backup and storage solutions.  Primary efforts will be around improving backup/restore capabilities, ensuring that we have automated testing, reporting health of backups and compliance with regulatory agencies.  Understanding of modern ransomware solutions and opportunities to improve security measures.  Candidate should have a strong Commvault understanding and disaster recovery experience.  Other skills that are beneficial to the role are a working knowledge of storage capabilities in Pure and automation efforts with Terraform.  Applicants should have a good understanding of ITIL practices and ADO (Azure DevOps) Kanban workflows. 

Work location: Remote work within TX, GA, WA, AZ, SC, OR and ID

WHAT YOU’LL DO:

• Deploy with a Security-First Approach: Integrate security into every product and service deployment, ensuring that each update and change is fortified against potential threats.

• Support Diverse Infrastructure: Manage and deploy bi-modal and hybrid infrastructures, tailoring solutions to meet the specific needs of BECU’s business and technology customers.

• Share Your Expertise: Act as a trusted advisor by providing technical guidance and support to product teams and peers. Share your knowledge and insights with your team and the broader engineering community.

• Stay Current with Industry Trends: Participate in conferences, training, and communities of practice to keep your skills sharp and aligned with the latest industry standards and organizational patterns.

• Optimize System Reliability: Analyze telemetry data to identify gaps and enhance coverage, reducing outages and speeding up resolution times to ensure the highest levels of reliability and availability.

• Design and Diagram: Create and maintain architecture and dataflow diagrams that clearly represent your team’s products, including frameworks, protocols, and external dependencies.

• Automate and Innovate: Use your knowledge of scripting languages and modern software methodologies to develop, manage, and automate services and processes, driving efficiency across the board.

• Collaborate and Improve: Work closely with your team to implement best practices for software and systems, ensuring that solutions meet customer and business needs with minimal rework.

• Enhance Security: Regularly analyze security metrics, vendor announcements, and threat intelligence to proactively address vulnerabilities and mitigate risks.

• Mentor and Guide: Share your knowledge with junior team members, helping them navigate and understand BECU’s complex platforms and systems.

• Resolve Issues Proactively: Remediate system configurations, vulnerabilities, and risks based on assigned priorities, ensuring that our systems are always secure and up to date.

• On-call support rotations to provide 24 x 7 coverage

This is not just about ticking off tasks on a list. It is about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Professional Development: Opportunities to expand your expertise in innovative technology and infrastructure, while taking on new challenges that propel your career forward.

• Meaningful Impact: A role where your technical contributions directly enhance the security, reliability, and overall performance of BECU’s systems.

• Collaborative Culture: Join a team that values collaboration, knowledge-sharing, and continuous improvement, where your ideas and input are not only welcomed but also acted upon.

• Leadership Opportunities: Build your leadership skills by mentoring others and driving best practices across the organization.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree in computer science or related discipline, or equivalent work experience required.

• Minimum 5 years of related functional experience required. Experience in one or more of the following disciplines required: Cloud Computing, Unified Communications, Virtualization, Web and Application Development, Infrastructure Services: Enterprise Maintenance and Support, Infrastructure Support

• Technical focus in two or more of the following disciplines required: IaaS/PaaS, SaaS, Hypervisor, Enterprise SANs, Backups, Operating Systems, Hardware Solutions, Infrastructure-as-Code, or other modern enterprise infrastructure systems.

Desired Qualifications:

• Any certification in hypervisor and Cloud Technologies

• Demonstrated experience designing, configuring, maintaining, and troubleshooting products, services, and complex systems to production in a team environment.

• Demonstrated experience using ITIL, traditional infrastructure and service management and modern software delivery practices, end-to-end automation concepts, and how to leverage tools to achieve these goals.

• Proficient in how to troubleshoot, monitor, integrate, configure, and administer SaaS applications and/or internal platforms for BECU's use preferred.

• Previous experience using two or more scripting languages (Ex. PowerShell, Python, Terraform) with optimizing and debugging preferred.

• Proficient with agile methodologies and lean principles (e.g., Scrum, Kanban, Demos, Retrospective, etc.) required.

• Proficient implementing security in a multi-tiered application required. Knowledge of more complex security methods preferred.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions do not just fill a role, but fuel the growth and success of BECU? This is more than a job – it is a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let us achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.

As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.