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Aptive Junior Program Analyst - HRO in Remote, District Of Columbia

Join Aptive as a Junior Program Analyst supporting the delivery of health system transformation and innovation, implementation and operations support, and healthcare business enabling services to the Department of Veterans Affairs (VA) Veterans Health Administration (VHA).

The Junior Program Analyst has healthcare transformation experience and will be responsible for supporting VHA's Journey to become a High Reliability Organization (HRO) across 170+ sites of care.


  • Bachelor's degree in a related field

  • 3+ years of work experience in Government health care operations, 2 years must be directly related to Healthcare transformation experience in a healthcare setting

  • Government health care operations consulting experience

  • Experience supporting large Cabinet-level federal agencies, ideally the Department of Veterans Affairs

  • Authorized to work in the U.S. without sponsorship indefinitely

  • Ability to obtain a Public Trust


  • Contribute to a large program with multiple concurrent workstreams, multiple subcontractors, and focuses on several complex initiatives that address, implement, and apply HRO sustainment across the health system

  • Lead and support HRO cultural transformation

  • Conduct detailed analyses to draw conclusions and develop pertinent and insightful recommendations

  • Utilize critical and analytical thinking skills to assist in determining clients' projects and programs requirements

  • Ensure clear communication, organization, and coordination between multiple stakeholders

  • Contribute to a collaborative work environment

  • Present content that addresses client needs to drive toward a decision and/or validate decisions with client leadership to drive growth and progress

  • Conduct independent and integrated analyses of people, processes, technologies, and policies to ensure a whole system approach for measuring clinical and operational outcomes

  • Provide VHA with evidence-based information and data analytics for decision support, standardization, and performance management

  • Help optimize program performance of HRO initiatives to enhance safety, productivity, and continuous process improvement

  • Provide VHA leadership with direct customer input and measurement from the field

  • Observe, identify and document how VAMCs operationalize HRO activities to quantify and measure the impact and value

  • Determine the best methodologies and approaches for measuring activities, and their impact on the HRO Journey and Just Culture, to provide a way for VAMC Leadership to monitor, gauge and strategize their own Journey


  • Master's degree in a related field

  • VHA experience highly desired

  • Accredited, credentialed, and/or certified provider of clinical services or healthcare operations

  • Thorough understanding of the clinical healthcare environment

  • Strong hands-on analytical, project management and communication skills

  • Excellent ability to communicate across most mediums and settings

  • PMP certified or equivalent highly desired


The U.S. Department of Veterans Affairs (VA) Veterans Health Administration (VHA) delivers integrated, coordinated healthcare to Veterans nationwide across a variety of areas, including high reliability, electronic health records management, healthcare modernization and transformation, healthcare financial management business transformation, healthcare human resources, healthcare regulatory compliance, healthcare analytics, mental health and suicide prevention, access to care and population health.


Aptive is a modern federal consulting firm focused on human experience, digital services and business transformation. Our employees receive competitive compensation, along with company-paid health care and short-term disability plans. We also offer a 401K plan with company match, paid time off, flexible savings accounts, commuter benefits and company-sponsored professional education opportunities.

Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.


Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.