Job Information
Grotto Pizza Inc Customer Service Representative in Rehoboth, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1246182
Responsibilities
To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders
The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel
Answer all telephone calls immediately using the proper greeting
Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service
Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information
Enter all take-out and delivery orders into the POS system accurately and completely