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Microsoft Corporation Senior Software Engineer- (M365 Intelligent Conversation & Communications) in Redmond, Washington

Microsoft 365 (M365) Intelligent Conversation and Communications Cloud (IC3) is the platform that powers billions of real-time customer conversations across Microsoft’s first-party (Teams, Skype), second-party (Dynamics), and third-party solutions (through Azure Communication Services).

The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.  * *

* *

We are the team behind all the messaging scenarios across multiple products, and develop one of the largest scale, business-critical distributed systems in Microsoft. Our services run in 25+ regions, and we process billions of messages a day, enabling hundreds of millions of active enterprise as well as consumer users. The micro services are highly scalable, highly available, and extremely performant in geo-redundant, multi-tenant systems and honor data sovereignty, privacy, security, and compliance. You will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment.

Senior Software Engineer- (M365 Intelligent Conversation & Communications)

We are seeking a Senior Software Engineer with experience in designing, developing, and operating backend services.

Location: This team is primarily located in Redmond, WA.


  • Design, develop and operate features for large scale distributed software services and solutions. 

  • Adhere to modern software engineering practices through design and code reviews. 

  • System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions.

  • Develop “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable. 

  • Write clean and optimized code, improve test coverage for services, organize and implement integration tests, and resolve problem areas.

  • Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered.

  • Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders in order to contribute to cohesive, end-to-end experiences for our users.

  • Focus on customer/partner needs through a data driven approach.


Required/Minimum Qualifications: * *

  • Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with any object-oriented coding languages including, but not limited to C++, C#, Java or Python 

  • OR equivalent experience. 

  • 2+ years of experience with designing, developing and operating of backend services.  

Othe r R e quirem ents:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

*Preferred qualifications:  *

  • 6+ years designing, developing, and operating backend services. 

  • Ability to communicate technical details clearly across organizational boundaries. 

  • Experience in DevOps to maintain live services and\or application frameworks. 

  • Cloud and services experience, with Azure cloud experience highly desirable. 

  • Excellent analytical skills with systematic and structured approach to software design. 

  • Passion for building highly scalable, highly reliable services. 

  • Experience with or exposure to Agile and iterative development processes. 

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.



Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .