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Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

We are hiring a Principal Technical Program Manager for the Central Fraud & Abuse Risk's Outreach & Governance team. This role will help guide and deliver the organization's mission at a strategic level, while also engaging in hands-on challenges across the company.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive divisional thinking and strategy on fraud, governance, outreach and measurement space.

• Partner with other teams across Microsoft to ideate, implement, and evolve systems and features to combat fraud and abuse.

• Use data and insights to develop program strategies and execute program plans through all stages of initiating, planning, executing, monitoring/controlling, and closing.

• Contribute to fraud policy and standards.

• Participate in- and contribute to- cyber threat intelligence sharing forums and platforms; organize and curate threat intelligence; form macroscopic perspective on adversaries, actors, and campaigns.

• Drive fundamental improvement to the customer/partner experience in fraud and abuse scenarios.

• Build, develop and maintain highly collaborative and effective working relationships with key stakeholders to foster cooperation and continuous feedback loops.

• Collect performance metrics and KPIs to identity opportunities for reliability and resiliency improvement and to surface business objectives and key results (OKRs).

• Clearly identity and communicate risks and challenges and work tirelessly to overcome program blockers.

• Embody ourCulture (https://www.microsoft.com/en-us/about/corporate-values) andValues (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications:

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 3+ years experience managing cross-functional and/or cross-team projects.

• 6+ years working in a hands-on technical anti-abuse/anti-fraud/anti-cybercrime role OR in a field that has transferrable hands-on technical skills, such as: cyber security operations (SOC/CSOC analyst), threat intelligence, security research, etc.

• Skilled in both communicating to and influencing- technical and non-technical audiences; ability to take highly ambiguous situations, achieve clarity, and align outcomes among many participants.

• Working understanding of common abuse and fraud types and patterns, such as: account takeover, phishing, ransomware, password attacks (brute force, spraying, cred stuffing), etc.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 8+ years experience managing cross-functional and/or cross-team projects.

• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

• Experience working in large scale cloud products: Azure, Microsoft 365, or similar competitive products in the industry

• Deeply skilled in with extremely large data sets, to answer complex and ambiguous questions, using tools and languages like: SQL, KQL/Azure Data Explorer, Jupyter Notebook, Spark, R, U-SQL, Azure Synapse, Azure Machine Learning, Azure Data Lake, Python, or PowerBI.

• Hands-on experience with requirements definition, Continuous Integration/Continuous Delivery (CI/CD), Azure DevOps or Agile Scrum.

• Ability to work effectively in ambiguous situations and create clarity for yourself, those around you, and leadership.

• Comfortable working in a startup mode on a new team where there is lots of opportunity.

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 25, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .