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Microsoft Cloud Operations and Innovation team (CO+I) is the team behind the Microsoft’s Cloud infrastructure and responsible for innovating, planning, designing, building and operating one of the largest datacenter fleets in the world. We support product teams by providing the secure and compliant, cost efficient and highly available global infrastructure that Microsoft’s customers depend on. Our focus is on smart growth, high efficiency and a trusted experience to customers and partners worldwide.

To keep up with rapidly changing customer and business demands, CO+I is looking for an experienced Principal Business Program Manager - Strategic Engagements who can lead complex engagements across key datacenter suppliers, collaborating across business and engineering stakeholders to drive strategic partnership development.

The successful candidate will be a self-starter who thrives in ambiguity, who holds an attention to detail, and has the ability to work in an ever-changing environment. The Business Program Manager selected should have a desire to help shape the overall business while acting in the spirit of “One Microsoft” to drive 360-partnership engagements.

You will lead multiple large-scale engagements to improve mutual partnerships with suppliers, balancing technical leadership and business judgement. In this role, you’ll apply an analytical mindset and take a leadership role in driving strategies and workstreams to deliver outcomes for both Microsoft, our suppliers, and customers. You’ll balance multiple internal and external stakeholders, driving your vision into comprehensive plans and execution across teams. This role requires a keen sense for stakeholder management, strategic thinking, detailed project management and well rounded business acumen.

If you are looking for a high impact, high visibility role, the Principal Business Program Manager role may be what you are looking for!

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Work with team leaders on key programs and strategic initiatives to develop clarity on engagement scope and deliverables. Establish a results-oriented, metrics-driven programmatic approach to deliver strategic initiatives.

• Establish a scalable engagement framework that provides visibility and ensures success for CO+I’s active strategic engagement portfolio. Refine methodology, tools and templates for continuous improvement.

• Act as a subject matter expert, driving assessments in collaboration with other teams, conducting competitive analyses, and examining customer and technology-related industry trends, as well as industry-specific requirements/regulations and opportunities.

• Define best practices for business cases that drive long-term, integrated, cross-business solutions and roadmaps that improve business performance and mitigate risk, while driving innovation and collaboration with key suppliers to enable growth and scale.

• Determine and lead large scale process improvements to quickly scope insights. Ensure alignment between the customer, the market, internal stakeholders, senior leadership, and the goals and strategy of Microsoft.

• Drive simplification and automation to evolve processes, services, and solutions, to increase agility and efficiencies and lower costs.

• Partner with the engineering team to contribute, prioritize, and deliver on the multi-year roadmap for program tooling.

• Lead the tracking, coordination, and communication of end-to-end project schedules and plans. Establish and monitor processes, while driving accountability with stakeholders to follow the established schedule and processes.

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree in Business, Operations, Finance, Engineering or related field AND 8+ years work experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 6+ years of experience managing cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• Bachelor's Degree in Business, Operations, Finance, Engineering or related field AND 10+ years work experience in engineering, product/technical program management, data analysis, or product development

• 8+ years of experience managing cross-functional and/or cross-team projects

• 8 years of supplier or customer-facing experience. Experience working within a business development organization is a plus

• Proficiency in use of process improvement methodology (e.g., Lean, Six Simga, and Define, Measure, Analyze, Improve, and Control (DMAIC))

• Experience working with both technical and business subject matter experts across multiple organizational levels

• Proven ability to define customer-focused scenarios, author business cases and track value realization, and drive keen insights and identify opportunities to develop solutions

• Previous experience in data analytics/modeling and datacenter infrastructure management.

• Creative problem-solving and analytical skills to drive keen insights and understand root causes combined with a “sense of urgency” to develop solutions

• Experience in delivering strategy and transformational programs

• Demonstrated ability to lead and influence upper-level cross functional teams

Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $129,200 - $273,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $299,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 27, 2024.

#COICareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .