Job Information
CALIFORNIA TRIBAL T A N F PARTNERSHIP Compliance Manager in Redding, California
SUMMARY
The Compliance Manager oversees the day-to-day functions of the Compliance Department and is responsible for the overall direction, coordination, and evaluation of the Compliance Investigators assigned to the unit. The Compliance Manager reports to the Deputy Director and serves on the executive management team.
The Compliance Manager investigates cases of known or suspected violations related to the fraudulent receipt of TANF funds and contacts employers and other public and private entities to secure and verify information related to cash aid fraud. It is the responsibility of the Compliance Manager to conduct investigations on cases referred for the purpose of establishing whether or not there is adequate evidence to support an investigation of welfare fraud or employee misconduct.
[Fraud most commonly consists of participants failing to report income, failing to report that an absent parent is no longer absent, or failing to report that aided children no longer live in the aided household.
State departmental regulations stipulate any investigation be conducted in compliance with due process of law without infringing upon the constitutional rights of applicants, participants or employees. It is therefore incumbent upon Tribal TANF Compliance Department staff to conduct themselves with courtesy and respect for the rights of all persons involved. ]{calibri",sans-serif"=""}
ESSENTIAL DUTIES and RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Directly supervise Compliance Investigators.
Develop department goals, objectives and systems.
Participate in administrative staff meetings and attend other meetings as required.
Make statistical and narrative reports on department performance.
Carry out supervisory responsibilities according to the organizations policies, procedures and applicable laws. Assign and direct work and appraise performance.
Reward and discipline employees, address complaints, and resolve problems.
Manage and monitor work performance, including recommending final decisions on hiring and disciplinary actions, evaluating program work objectives and effectiveness, and realigning work and staffing assignments as needed.
Provide technical guidance to the Compliance staff regarding procedures and techniques.
Review and approve time sheets and leave requests for the Compliance Department.
Review and approve check requests and purchase orders for the Compliance Department.
Review all Personal Action Request and Human Resource forms for the Compliance Department.
Responsible for conducting (in person and through delegation to Compliance Investigators) intensive investigations surrounding allegations of intentional program violations (IPV), unintentional program violations (UPV) or fraud, including collecting and evaluating evidence, determining violations of welfare laws and/or program regulations, preparing outcome for penalties, sanctions or requests for criminal complaints, depending on findings.
Analyze and evaluate information and/or allegations of IPV, UPV or fraud.
Develop and implement an appropriate investigation plan based on information received.
Discuss allegations of suspected IPV or fraud with case management staff to explain findings and to identify facts.
May make or have staff make unscheduled home visits to determine if current living arrangements violate program regulations.
Oversee recoupment of overpayments and restitution.