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Description We are seeking a Technical Writer in Reading, Pennsylvania. This role involves creating and maintaining technical documentation, working closely with various department heads to understand and document processes, and ensuring all documentation is consistent and up-to-date. This role offers a contract employment opportunity.

Responsibilities:

• Collaborate with different department heads to gather information on current workflows and procedures.

• Analyze the efficiency of existing processes and propose improvements where necessary.

• Review and update existing policies and procedures for accuracy and completeness.

• Develop and write clear Standard Operating Procedures (SOPs) for various departments.

• Plan and execute consolidation of existing policies and procedures into a master policy where possible.

• Ensure the uniformity of all documentation by creating templates for future use.

• Maintain an up-to-date documentation repository and ensure all documents are accessible to relevant stakeholders.

• Edit and revise existing documents as new updates come in from process owners.

• Use AWS Glue and other technical writing software to create, manage, and present documentation. Requirements • Demonstrated ability in technical writing, especially within the technology industry.

• Proficiency with AWS Glue, with a focus on data extraction, transformation, and loading.

• Ability to simplify complex technical concepts and translate them into clear, concise documentation.

• Excellent command over English language, with superior grammar, spelling, and punctuation skills.

• Proven experience in creating user manuals, FAQs, and other customer-facing technical content.

• Strong attention to detail and ability to deliver high-quality work within tight deadlines.

• Familiarity with industry standard documentation tools.

• Ability to work collaboratively with engineering, product, and support teams.

• Bachelor's degree in technical writing, computer science, or a related field, or equivalent work experience.

• Strong problem-solving skills and the ability to adapt in a fast-paced environment.

• Willingness to continuously update skills and knowledge as technology evolves. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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