Job Information
CBRE Admin Coordinator | Islamabad in Rawalpindi, Pakistan
Admin Coordinator | Islamabad
Job ID
193239
Posted
12-Nov-2024
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Islamabad - Islamabad - Pakistan, Rawalpindi - Punjab - Pakistan
About the Role:
Manage all aspects of Administration, Soft Services and AV with facilities management service delivery system.
What You’ll Do:
Oversee Helpdesk Operations
To provide management advice for Helpdesk for escalated issues during the shift.
To ensure immediate response to all priority calls during the shift and follow escalate process.
To ensure planning is done for all internal Events in coordination with events team.
Oversee Front Office Operations
To provide management advice for Front Office Executive for escalated issues during the shift.
To ensure immediate response to all priority calls during the shift and follow escalate process.
To take rounds of front office, lobby area, rest rooms, production floors, conference and discussion rooms, cafeteria to ensure a high standard of housekeeping & upkeep.
To ensure Stationery stock readily available and handling stationery request.
To ensure first Aid Boxes fully equipped with required items.
To ensure checklist of first aid to be updated daily basis.
Oversee Mail Room Operations
To provide management advice for Mail Room for escalated issues during the shift.
To ensure immediate response to all priority calls during the shift and follow escalate process.
Oversee Transportation Operations
To ensure timely arrangements and coordination with the subscriber and vendor each query.
To ensure vendor follows the SOP’s and making timely arrangements.
Trainings sessions with the vendor/subscribers.
Conducting surveys on transportation service.
Overall looking the transportation service.
Vendor’s evaluation/meetings.
Oversee Housekeeping Operations
To ensure housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services.
To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits.
To ensure that the housekeeping related issues are discussed with housekeeping duty manager and on priority for the shift and ensure there is an action and tracking for the issue closure.
To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services.
To discuss and assist facility manager on monthly basis on the vendor performance matrix.
General Operations
To always ensure upkeep of Pantry equipment & reprographic equipment’s and take necessary actions.
To ensure all such communication is entered in the duty manager logbook to inform the next shift person.
To make facility tour and list out all such actions needed.
Prepare weekly rosters for Helpdesk, Front Office, Mail Room and communicate in advance to the team.
To adhere to Policies, Processes & procedures and the statutory documents.
To adhere to SLA & KPI's.
To assist Facility Manager in all such ISO, Internal, External, audits and ensure necessary documentation are done.
To coordinate with Engineering team for any such issues that need their help.
What You’ll Need:
Business Graduate with up to 2-3 years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Strong organizational skills with an inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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