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Kelly Services REMOTE Sr. UX Researcher in Rancho Cordova, California

Kelly IT has an opening for a REMOTE SR. UX Researcher to work with our client in California.

Duration: open ended


  • This Senior UX Researcher is a passionate and experienced with advocating human-centered design and the value of user insight across the full design lifecycle. In this role, youwill create understanding and empathy around user needs, stated and unstated, for the entire product team including designers, product managers, and engineers. You will work closely with designers to explore new experiences, concepts and features that advance our goal to be a trusted health partner to our customers.

  • SR. UX Researchers focus on developing research strategies to ensure we provide responsive research findings while maintaining focus on quality.


  • Design, plan and run user research studies, including personally conducting sessions.

  • Utilize a repertoire of tools and techniques to gather insights and feedback regarding customers and product experiences.

  • Work closely with design and product to understand complexities of product challenges and related research questions.

  • Identify user research approach, priorities, and deliverables that address design goals and provide appropriate recommendations.

  • Engage with stakeholders, product owners, engineers, content strategists, business owners, and other designers.

  • Communicate research insights concretely and intuitively for the greatest impact.

  • Work with the manager of design operations to continually evolve and standardize research toolkit.

  • Independently plan and develop research strategy with other Sr. UX Research Designers and Product Managers to gather necessary products and design insights with available resources.


  • Bachelor's or Master’s degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience.

  • 3 - 5 years of relevant work experience within User Experience, Human-ComputerInteraction, applied research setting, and/or product research and development

  • Experience with research design utilizing various methods including but not limited to usability studies, in-depth interviews, contextual inquiry, concept testing and surveys.

  • Relevant product research experience, in end-to-end, usability, in a generative or evaluative setting.

  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

  • Proficiency in evangelizing and communicating user research findings with cross- functional partners to drive impact.

  • Entrepreneurial, self-driven, growth mindset with a professional presence.

  • Strong organizational and time management skills.

  • Background in product interaction design or similar preferred.

  • Experience utilizing user research and insights to inform design and content decisions.

  • Experience with iterative and agile enterprise framework or developing, delivering and sustaining complex digital products.

  • Positive can-do collaborative attitude and motivation to deliver timely and high- quality work.


If you are interested, please email your resume to norh098@kellyit.com

Why Kelly ® ?

By partnering with Kelly® Technology, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.