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CommonSpirit Health Pharmacy Tech in Rancho Cordova, California


Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.


Position Summary:

The Pharmacy Technician Specialist is responsible for gathering information from medical records and other sources as required to process medication refill requests while adhering to the departments protocol policies.

Responsibilities may include:

  • Conduct and analyzes EMR chart notes and/or laboratory tests

  • Reviews renewal requests to ensure that the patient has a participating e-fill provider and has documentation of previous and/or future appointments in the clinic schedule

  • Ensures each refill request has appropriate documentation in the patients chart

  • Appropriately notifies the prescribing provider of any protocol criteria that are not met after reviewing the requested medication

  • Appropriately notifies the correct entities if a patient has not adhered to the monitoring parameters established by the prescribing provider

  • Process refill requests received from pharmacies via fax or EMR with accuracy and precision

  • Provides daily refill request information to the E-Fill Supervisor

  • Consistently and positively communicates and collaborates with colleagues, supervisor, and customers (internal and external), both orally and in writing

  • Help streamline the e-fill process for patients and clinic staff

  • Educate the clinic staff regarding the e-fill process


Minimum Qualifications:

  • Associate degree required

  • Related work experience and college level education may be considered in lieu of education requirement.

  • Current California Pharmacy Technician license required

  • Experience in retail pharmacy required

  • Required Abilities and Skills:

  • Ability to be self-motivated and work within minimal supervision, yet able to recognize when it is appropriate to seek assistance

  • Ability to perform pharmacy calculations

  • Ability to operate fax machine, photocopier and voice mail system

  • Capable of using/learning to use an electronic medical record (EMR)

  • Demonstrate computer skills with clinical quality and financial reporting required, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Desktop Publishing software

  • Ability to work with and communicate to diverse work force in all levels of the organization

  • Must have strong ability to serve as a patient advocate through a demonstrated skill in and understanding

  • Able to exercise discretion to ensure that patient confidentiality is maintained and a professional, respectful clinic/department environment exists at all times

  • Strong communication skills

  • Required knowledge:

  • Familiar with electronic methods of communications (e.g. e-mails, computer messaging, pagers, etc)

  • Knowledge of e-prescribing capabilities and limitations

  • Knowledge of clinic and department policies and procedures

  • Familiar with Dignity Health Medical Foundation clinics, names and locations

  • Other Requirements:

  • Must be able to adapt easily to change

  • Must be able to work in a team environment that may change or fluctuate dependent on the activity or time frame

  • Ability to promote a role model of excellent customer service

Preferred Qualifications:

  • Two (2) years experience in retail pharmacy, medical/ insurance environment preferred

  • Knowledge of generic and trade drug names and pharmacy terminology preferred


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Job ID 2021-156960

Employment Type Full Time

Department Pharmacy

Hours / Pay Period 80

Facility Dignity Health Medical Group Region

Shift Day

Standard Hours Mon - Fri (0830-1700)

Work Schedule 8 Hour

Location CA-Rancho Cordova

Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.