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There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Title: Infrastructure Engineer - Ramos Arizpe

Primary Location: Mexico (MX)

John Deere is a foremost leader in the ag equipment business, and we continue to put a solid stamp on other industries. For over 150 years, the company’s portfolio of groundbreaking products has grown to include industries related to and outside of agriculture, including Turf, Construction and Forestry and Wind Technologies. The image of John Deere is no longer that of a signature green tractor meandering across a field; it’s been replaced with an image of acceleration, swift progress, and innovative leaping toward the company’s 200th year. The product line alone serves as proof with advances in machine performance, equipment automation, fleet management, and John Deere’s ongoing investment in emerging markets.

Note: All candidates should have their tax situation certificate (Constancia de Siituación Fiscal) up to date with the salary regime to be eligible for the hiring process.

Main Responsibilities

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• Responsible for the planning and implementation of changes to the information technology infrastructure within established processes. This entry-level role is designed to learn, grow in competence, and develop the most basic capability needed to operate effectively in this role. Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review. The role provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology. Delivers infrastructure technology for multi-functional business requirements with limited interrelationship to the overall business process. May have some interaction with functional business partners on tactical issues and limited contact with suppliers. Receives guidance from Scrum Master or senior team member. Work and decisions are reviewed by supervisors before implementation.

• Monitors, applies changes to, and/or manages current information technology infrastructure to ensure high availability and optimal performance in an integrated environment.

• Performs and applies information analysis to resolve infrastructure problems. Delivers infrastructure technology for business requirements.

• Identifies, analyzes, selects, and applies with guidance, the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.

• Participates on projects as a team member. Establishes, reports and monitors project measurement parameters.

• Works on projects that require contact with other Information Technology departments at the unit, division, or enterprise level.

• Completes changes and improvements to processes. This may include modifying existing operating systems, designs, or program code, or designing new processes. Responsible for communicating and recording change documentation.

• Excellence in verbal and written communication forms with emphasis on persuasive communication, tact and negotiation.

• Ability to manage many competing priorities/requests in a fast-paced environment.

What Skills You Need

• Required Experience:

• Information technology experience (support): At least 3 years.

• ITSM/ITIL knowledge.

• Experience in projects implementation.

• Advanced knowledge of Excel (formulas, pivot tables, macros).

• Infrastructure experience in 1 or more components (1-3 years): network communications, security & compliance or automation (Scripting, APIs, Bots, AI).

What Makes You Stand Out

• Experience working in an Agile environment.

• Experience working in the business and/or manufacturing environment.

• Experience in IT processes improvement and automation (Knowledge of Scripting, APIs, Bots, Machine Learning, AI - Artificial Intelligence, Self-Healing). Experience in tools like Power Apps, Power Automate, Python, etc.

Education

• Degree in an Information Technology discipline or equivalent experience.

• Intermediate or Advanced English (maintain written and spoken communication).

This position will be posted for a minimum of 10 business days and unposted when a qualified pool of candidates is achieved.

Candidates must have the necessary work permits to work in the country.