Job Information
North Carolina State University UTS - Temporary ServiceNow HRSD Developer at NC State in Raleigh, North Carolina
Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.
Department: 480501 - HR University Temporary Services (UTS)
Location: Raleigh, NC
Essential Job Duties:
This position requires the ServiceNow HRSD developer to be responsible for implementing the following Center of Excellence: Employee Relations, Lifecycle Events (onboarding and offboarding) . Additionally, the developer will create solutions and collaborate on cross-scope applications within the NC State organization.
Other Work/Responsibilities:
other duties as assigned.
Required Qualifications:
ServiceNow Certified System Administrator
Provide advanced support for HR Services, Record Producers, Knowledge Bases, custom Portal pages and widgets, and Employee Relations and Onboarding configurations.
Provide troubleshooting for data integrations and integrations with external systems or applications.
Detailed understanding of all HRSD objects including HR profile, HR integrations(Peoplesoft, LDAP ), COEs, HR Services, Service Catalog, Agent Workspace, Knowledge Management, workflows, approvals, assignment rules / advanced work assignment queues, User / HR criteria, notifications, SLAs, Employee Service Center / Content Delivery, Reporting, Performance Analytics.
Design requirements and technical build documentation including ATF for existing and newly created functionalities.
Support configuration, change, and release management
This role will involve collaborating with cross-functional teams to design solutions, and implement enhancements.
Preferred Qualifications:
Bachelor’s degree or equivalent experience in a business, computer science or a related field
Active Certified System Administrator ( CSA )
Active Certified Application Developer – ServiceNow ( CAD )
Active ServiceNow CIS - HRSD
Prefer experience with HRSD – professional suite.
2+ years of experience implementing CIS – Human Resources.
Expert level of proficiency in ServiceNow HRSD (Pro & Enterprise)
3+ years of total experience
Required license or certification:
N/A
Position Number: 48AJ09
AA/EEO Statement:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.