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Oracle Senior Technical Program Manager (OCI) in Raleigh, North Carolina

Job Description

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a team with varied strengths of fellow creators and inventors. We act with the speed and demeanor of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.

Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.

You are the builder here. You will be part of a team of experienced, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged.

This role is part of the Capacity Planning team, part of the VP of Operations for the Oracle Cloud Infrastructure team. The team defines and consolidates the signal across hardware and networking for all of Oracle Cloud. It is part of the Operations function, which steers the ship, drives strategy to execution through systemic planning, communications, and business operations execution. The team is growing, and we need strong contributors to be part it.

What you’ll do

This is a highly visible role where you will own execution and data governance across all the demand planning across OCI. You will work with a diverse set of stakeholders including senior executives, architects, product managers, development and design teams, and external partners to take ideas, turn them into mature processes, allowing us to aid the world’s most demanding customers.

The successful candidate loves data, puzzles, and process. You’ll have a passion for solving difficult and often ambiguous problems in a collaborative, agile work environment, a curiosity about creativity and innovative thinking, can lead a conversation in a room with any level of staff, influence stakeholders to arrive at the correct outcomes, and finally has a strong sense of empathy for both customers and engineering teams.

Responsibilities

Key Responsibilities:

  • Work across the planning team to drive effective teamwork, communication, collaboration and commitment across Engineering, Product Management, Operations, Support, and other key stakeholders.

  • Provide Hot Region support and provide solutions mitigate potential issues.

  • Build out customer allocation models using data and potential for growing regions.

  • Help define and deliver complex programs with challenging priorities by influencing roadmaps and priorities of key stakeholders.

  • Work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards.

  • Drive execution for on-time, on-scope delivery of user and developer facing features.

  • Ensure high standards and consistency for the Oracle customer experience.

  • Recommend process improvements and serve as an escalation point for all issues and questions associated with a program.

  • Ensure that resource requirements needed to support a particular program are in place.

  • Provide on-going written and verbal release status updates to senior leadership.

  • Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms.

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration or related field or equivalent experience relevant to functional area.

  • 3+ years of experience in a technical program management or data analytics role.

  • A demonstrable ability to think broadly and strategically.

  • Dedicated problem solver; able to adapt and thrive in a dynamic, ambiguous, and customer-focused environment.

  • Highly analytical, technically proficient, and able to learn new tools and software quickly.

  • Demonstrated ability to effectively communicate (oral and written) at different levels in the org, engaging with both technical and non-technical stakeholders.

  • Experience using agile software development practices and associated tooling.

  • Judgement, maturity, negotiation/influence skills, analytical skills and leadership skills.

  • Must be comfortable working with large amounts of data in fast paced environment.

Preferred Qualifications:

  • Experience building business intelligence tools to drive decisions.

  • Experience leading software and/or hardware development.

  • Experience leading cloud development programs.

  • Experience in enterprise cloud solutions.

  • Experience in handling AI/ML products and services.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $74,100 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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