Experience Inc. Jobs

Product Manager

Raleigh, NC

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We are looking for a rockstar Product Manager that will focus on our suite of products that help teams collaborate, generate ideas, and create actionable business decisions. You will be joining a vibrant team of PMs, UX Designers, Engineers and QA Specialists that work on everything from high-value, tailored solutions for specific personas; to the user experience of working with data and diagrams together; to the innovative technical platform that makes it all possible. Are you a natural mentor and a great teammate? Do you have a passion for elegant solutions and user experiences? Are you drawn to work that is different every single day? If this is you, let’s talk!

Responsibilities:

• Work closely with UX, Engineering, Marketing, Sales, and other Product teams

• Become an expert in our customers, their motivations, goals, and needs

• Deliver on key business outcomes measured by top level business metrics

• Own product features and/or themes through their creative cycle: ideation, specification, development, release, analysis, and iteration

• Perform qualitative and quantitative research to discover feature ideas and validate them before development

• Work closely with UI/UX designers to ensure an excellent user experience in our product

• Work with engineers to help guide feature development

• Effectively leveraging metrics to understand usage patterns and the effectiveness of features using quantitative analysis to find opportunities for optimization

• Effectively plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders

• Be responsible for affecting key performance indicators

• Other duties as assigned

Requirements:

• Bachelor’s degree

• 3+ years of experience in product management at great software product companies

• Track record of improving core business and product metrics, especially in B2B SaaS environments

• Ability to de-risk: can be creative and come up with ways to validate hypotheses quickly

• Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language

• Understand how to create simple and intuitive user experiences

• Excellent working relationship with engineering and UX

• Proven ability to take feedback and learn fast

Preferred Qualifications:

• Strong eye for polish, design, and brand within a product

• Experience with document-centric solutions within the Software as a Service (SaaS) domain

• Experience working with SaaS tools administrators

• Experience with rapid prototyping and learning techniques, including AB/multivariate testing

• Strong understanding of digital products and productivity workflow

#LI-DA1

We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: talentacquisition@lucid.co.