Experience Inc. Jobs

General information

Ref # 17726

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

The Principal Engineer for Customer Identity Access Management (CIAM) implements cutting-edge IAM technologies to build safe, modern, and secure authentication and authorization methods across our products and channels. Reporting to the Director of CIAM-Orchestration, this role works in a cross-functional agile development squad, collaborating closely with Information Protection and Risk Management (IPRM) teams and business partners. The position is responsible for implementing new authentication and authorization capabilities, ensuring a secure, innovative, and world-class experience for our customers. This role is crucial in developing market-leading digital solutions that enhance our customer experience and security across all platforms.

The Work Itself

• Design, code, test, and debug new software, enhancements, and configurations of custom software and COTS packages

• Develop APIs and Customer Journeys to orchestrate login experiences across authenticated digital platforms.

• Collaborate with product owners, business contacts, and other developers to deliver quality working software.

• Develop a deep understanding of the business domain and its interdependencies to create integrated solutions that meet cross-functional needs and align with organizational objectives.

• Actively participate in Agile ceremonies and provide technical direction to solve business needs.

• Coordinate and execute production deployments, leveraging knowledge of the company's IT Service Management (ITSM) processes to ensure successful releases and minimize risk.

• Collaborate with software vendors to evaluate and implement new features, and promptly address product issues to ensure optimal system performance and user experience.

• Work with Security teams identify and remediate security risks.

• Continuously develop skills to stay among the best in the field.

The Skills You Bring

Required:

• 5-7+ years of relevant experience, with a strong development or customer IAM background
• Experience with IAM Orchestration tools (e.g., Transmit Security, ForgeRock) and implementing B2C systems.
• Experience working with complex systems integrations, high availability solutions, and meeting rigorous SLAs. Hands-on experience architecting such solutions on the Cloud (AWS preferred)
• Proficiency in programming languages such as Java, JavaScript, NodeJS, Go, Python, C++, and/or C#.
• Excellent communication skills (verbal and written) and ability to effectively participate in Agile ceremonies.
• Demonstrated ability to effectively navigate between strategic planning and technical implementation, ensuring alignment between objectives and solutions.
• Bachelor's degree in computer science, information systems, engineering, or other relevant field of study

Preferred:

• Knowledge of common fraud use cases and experience integrating with fraud detection and prevention services
• Familiarity with IAM platforms (e.g., Radiant Logic, Okta, Auth0, Ping) and modern IAM protocols (OIDC, OAuth2.0)
• Experience with DevOps tools like Terraform, Gitlab, CloudFormation, collaboration tools like Confluence, Jira, observability tools like Dynatrace, Splunk, LogRocket
• Experience in developing and maintaining mobile applications for iOS and Android platforms, with an understanding of mobile security best practices and integration with Customer Identity and Access Management (CIAM) systems.
• CISSP, CISM, or CISA certification

#LI-hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 110000

Experienced: 145000

Expert: 180000

Incentive Compensation: This position is eligible to participate in our annual incentive plan