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Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Pre / Post Sales Engineer - Quadient SME

Work Location: - Fully Remote - U.S.Position:

The Pre/Post Sales engineer serves as the Quadient SME to support the provider’s operations team to provide direction and consulting guidance for template design from conception to development including operational processes. He/She will drive collaboration with Product, IT, development and internal stakeholder teams for template design best practices. This is a client facing role that provides consulting guidance to our customers on design approach and best in class solution while achieving operational efficiencies and productivity.

Core Responsibilities:

• Work hand in hand with Quadient/other Professional services team for the build-out of our new Smart Communication Platform on Cloud and be the owner post the PSO contractual end

• Solution development for upcoming product build-out and features and maintaining base product

• Documentation and training for the Operations team to create new templates

• Mentor Operations team on complex template logic and variable data programming concepts

• Managing systems and application debugging.

• Responsible for working with Ops team and occasionally with customer contacts in order to gather, understand and communicate various composition and production processing requirements.

• Work with Ops team and/or customers in solutioning and architecting complex workflows.

Requirements:

• 8 years of Quadient Interactive/Designer experience

• Extensive knowledge in creating Quadient Designer workflows with dynamic flows and tables for use in Quadient Interactive

• Proficiency with Inspire Content Manager and Inspire Interactive utilizing the json data format.

• A seasoned, experienced professional with a full understanding of the various operational functions; resolves a wide range of issues leveraging innovative and out of the box solutions.

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

• Collaborate and partner with cross-functional teams, up, down and across the organization

• Work independently with minimal oversight and guidance.

Preferred Qualifications:

• Education: BS/BA or equivalent work experience

• Quadient Interactive/Designer experience

• Provides technical expertise for Quadient Interactive/Designer tools

• Plans, performs and implements process improvement initiatives using Lean or Six Sigma.

• Develop workflow diagrams and evaluates existing processes.

• Organizes, leads and facilitates cross-functional project teams.

• Develops metrics for process measurement, identifying indicators for future improvement opportunities.

• Works on a wide range of problems with diverse scope using data to determine root cause and to develop efficient solutions.

• Measures and track performance against process change and requirements.

• Aligns improvement top performance shortfalls.

• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

• May deliver presentations and training courses including measurement, analysis, improvement and control.

• Surveys and analyzes best practices for process improvements.

• Provide communication on project status, progress and risks.

• Performs cost and benefit analyses.

• Plans, performs and implements process improvement initiatives using Lean or Six Sigma.

• Develop workflow diagrams and evaluates existing processes.

• Organizes, leads and facilitates cross-functional project teams.

• Develops metrics for process measurement, identifying indicators for future improvement opportunities.

• Works on a wide range of problems with diverse scope using data to determine root cause and to develop efficient solutions.

• Measures and track performance against process change and requirements.

• Aligns improvement top performance shortfalls.

• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

• May deliver presentations and training courses including measurement, analysis, improvement and control.

• Surveys and analyzes best practices for process improvements.

• Provide communication on project status, progress and risks.

• Performs cost and benefit analyses.

Working Conditions/Physical Requirements: If there are no explicit requirements, please leave this section in the posting and use the text below. Please see Job Posting Guidelines for more information.• General office demandsTravel:

0-10% or as needed• Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.Unique Benefits*:• Flexible work environments• Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets• Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships• Employee wellbeing programs and generous health plans• Educational assistance programs• US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions• Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies• Learn more at https://careers.changehealthcare.com

*Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

#li-remote

Colorado Residents Only:

The base pay range for Colorado residents is $71,550.00 - $145,750.00 plus any relevant incentive pay programs that may be aligned to the role. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your base pay, Change Healthcare offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance; short-term and long-term disability insurance; Employee Assistance Program; PTO; tuition reimbursement; and employee-paid critical illness and accident insurance.

Diversity, Equity & Inclusion : •At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversityFeeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.