Job Information
Precision Painting Plus Account Coordinator in Raleigh, North Carolina
Precision Painting Plus is a well-established painting company which provides outstanding service and value across the United States. We are currently seeking candidates for a dedicated and charismatic Remote Account Coordinator role to join us in our commitment to providing the best possible experience to all of our customers. We highly value our reputation and need someone who shares our passion to build and grow upon it.
Responsibilities
Work closely with our Estimators, Project Managers and Scheduling Manager in managing jobs in our system
Communicate logistics and schedules with customers, Field Staff, and paint crews on a continual basis
Provide outstanding customer service to all of our clients through honesty, integrity, and positivity
Provide resolution to all service issues and customer questions
Build positive relationships with all customers and staff members
Manage routine and unscheduled tasks in an efficient, organized manner
Continually promote Precision Painting Plus in all interactions with customers
Guide customers through the job from estimate to completion
Learn our processes, paints and finishes, and job variables
Requirements
Previous successful experience in a Client Relationship industry
Ability to be successful in working a fully remote position
Previous experience in Home Improvement preferred
Strong communication and time management skills
Ability to thrive in a fast-paced, energetic environment
Solid work history, citing recognition and promotion
Honesty and integrity
Various software (Salesforce, Dialpad, Slack) and data entry proficiency
Ability to collaborate and be a team player
This is a Remote position, Full-time. Ideal candidates will be on EST or CST time zones.
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