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Manulife IRM Analyst (RCSA) in Quezon City, Philippines

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

  • Competitive Salary packages and performance bonuses

  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

  • Retirement savings benefit

  • Rewarding culture that values wellness and well-being

  • Performance Bonus

  • Global network of industry experts

  • Extensive training resources

Job Description:

We’re looking for an Information Risk Management (IRM) analyst to join our CRG Controls Integrity Management team at MBPS. In this role, you are expected to support Risk and Control Self Assessments (RCSA) and associated controls testing..

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

  • Monitor changes to the risk records via Archer system and assess impact to risk and control ratings

  • Test controls in support of RCSA updates for new and modified controls

  • Support updates to RCSA due to RCSA framework changes and data quality reports


  • Education: High School/Senior High/Vocational Course/1-year completed in a Bachelor's program with relevant work experience of at least 2 years; Bachelor's Degree holders are welcome to apply

  • Experience: At least five years of relevant experience

  • Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

  • Shift Schedule (US EST hours): Amenability to work on the assigned schedule (dependent on business need)

  • Minimum Skills to Hire/Must Haves:

  • Strong focus and attention to detail in both normal and high-pressured situations.

  • Problem-solving skills with proven ability to exercise flexibility and judgement.

  • Effective administrative and analytical skills.

  • Excellent communication skills (oral and written) including presentation skills with demonstrated ability to present at all organizational levels.

  • Ability to work independently and as part of a team, managing multiple priorities.

  • High proficiency using Microsoft Excel, Microsoft Word, and collaboration tools (e.g., Teams).

  • Hands-on experience as an IT Systems, Security, or Risk Analyst is an asset.

  • Proven ability to build relationships, engage and influence others, work with a diverse internal and international user community.

  • Familiarity with Risk and Control terminology

  • Working knowledge of IRM principles in one or more COE areas is nice to have (Information Security Management, Technology Risk Management, and Business Continuity Management).

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .