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Manulife Associate Software Technical Analyst in Quezon City, Philippines

Key Accountabilities:

  • Design, develop and test solutions using prescribed tools and technologies

  • Participate in meetings or workshops to understand the requirements and to develop solutions

  • Design, configure, test, deploy and integrate new, modified and/or enhanced solutions

  • Plan and participate in deployment of Power Apps/Power Automate components in the enterprise architecture

  • Participate in testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing

  • Participate in the problem identification/error resolution process, including tracking, repairing, and reporting defects

  • Provide technical direction on design considerations for performance, scalability, availability, maintainability, disaster recovery and uptime

  • Create and maintains technical design documentation to support development

  • Create test scripts and supports Quality Assurance activities as needed

  • Debugging and fixing automation scripts in production

  • Investigating and documenting better practices/alternative solutions that could be used in future development

  • Share experience and knowledge to assist in the development of recommendations and solutions that are in-line with industry best practices

  • Follow Scrum/Agile principles and attend all scrum events like Daily Scrum, Sprint Planning and can facilitate as Scrum Master if needed.

  • Collaborate with other members of the Scrum team to ensure timely delivery of requirements.

Minimum Skills Requirement to Hire:

The candidate:

  • Bachelor’s Degree in any Technology courses (Computer Science, Computer Engineering, IT, MIS, or a related Analytical field) with preference for applicants with experience in programming.

Tools/Technical/Process Specific Knowledge or Skills:

  • Knowledgeable on Power Apps and Power Automate applications

  • 2+ years of development experience with a solid understanding of programming concepts

  • 1+ years of experience with any automation tool

  • Open to Fresh Graduates as well

  • Working knowledge and experience in any programming language. (Must have)

  • .NET, C#, Visual Basic, JavaScript, AJAX, jQuery, JSON, XML and Web Services

  • HTML 5 and CSS3 and Responsive Web Design

  • MS-SQL Tables, Views, Stored Procedures, Triggers and Functions

  • Understanding of process design documents and technical design documents on automation space

  • Workflow Modeling applications

Soft skills:

  • Ability to build rapport, cultivate working relationships and drive collaboration across teams

  • Must be an adaptable self-starter and work with minimal supervision. Must be able to juggle multiple projects and organize time effectively

  • Ability to work well with business unit SME’s, Business Analysts, vendors, and end users in cross functional teams

  • Moderate to strong communication skills - verbal, written & presentation; ability to adapt content to various audiences; communicates effectively

  • Ability to build relationships, engage and influence others, work with a diverse internal and international customer base

  • Strong attention to details and services accuracy

  • Proactive with strong problem solving and analytical skills

  • Willing to work overtime and rotating shifts

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid

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