Job Information
OEC Group IT Sales Analytics Manager in Queens, New York
OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more!
As the IT Sales Analytics Manager, your role will involve overseeing the implementation, maintenance, and optimization of the IT Sales and Marketing, Data and Business Analytic and B2B portal services. You will be managing a team of IT professionals and third-party consultants to ensure the system meets business requirements and to provide seamless service delivery. You will be instrumental in optimizing business processes and improving operational efficiency.
What we’re looking for…
10+ years of experience in IT / 5+ years of people management experience
CRM, Rate & Quotation Management Systems (Design, Build, and Run)
BI Dashboard design and development (PowerBI, Tableau, Qlik)
Business Portal/Website project/enhancement delivery experience
Conversational Mandarin fluency is a plus
What you will do:
Business Engagement
Manage stakeholders to understand new needs and review existing service fit-for-purpose
Solution Integration Design
Define service roadmap aligning to business and foundation needs
Collaborate within IT globally to align roadmap directions, standards and policies
Project/Program management
Lead projects from inception to completion, including planning, execution, monitoring and closing/training-to-run
Manage portfolio of projects align to service roadmap
Coach team project managers to increase competency and autonomy
Team Leadership
Manage and mentor a team of IT professionals and suppliers/consultants, providing guidance and support to ensure high performance and professional growth
Service Operation & Continuous Improvement
Oversee changes, enhancements, incidents resolution, and service requests to be delivered on expected service level
Manage performance of external vendors and service providers
Drive knowledge management and capability delegation (Shift-left/Service Service)
Manage IT asset lifecycle and visibility
Control IT policies and procedures, including data security and regulatory compliance
Proactively identify and act on opportunities for process improvement, system optimization, and automation, to increase efficiency and effectiveness
Stay up to date with emerging IT trends, technologies, and industry best practices
Who you are:
You lead by motivating and empowering your team, fostering collaboration and an achievement driven culture
You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery
You are excited by complex business problems and enjoy the process of bridging and integrating intricate solutions together
You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders
Work schedule:
New York Office: 9 am-6 pm EST (Hybrid)
Work Experience & Education:
Background
Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, or a related field
10+ years of experience in IT, of which 5+ years in people management role
Experience in Logistic/Freight Forwarding industry is a plus
General Competencies
IT Project/Program Management (Practical experiences of SCRUM/PMP applications)
IT Service Management (ITIL foundation mandatory; Advanced level is a plus)
Process Improvement techniques (Process mapping, Kaizen/Rapid Improvement Blitz, Visual Management is a plus)
Technical Domain Competencies
Exceptional experiences and demonstratable skills in
CRM (SugarCRM, Salesforce, etc.), Rate & Quotation Management Systems (design, build and run)
BI Dashboard design and development (PowerBI, Tableau, Qlik)
Business Portal/Website project/enhancement delivery
Practical working knowledge of:
Data warehouse
EDI/API
ERP, TMS (Cargowise)
Salary Range:
$150,000-$170,000 annually based on education and experience level
Perks & Benefits of OEC Group
After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:
Health Insurance Coverage (Medical Vision and Dental)
Life and Accidental Insurance Coverage
Vacation/ Personal/ Floating Days
Biannual Performance Review with opportunities for mid-year salary adjustment and year-end bonus (contingent upon company financials and on-the job performances)
401K Retirement Plan with up to 3% company match
About OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.
Company Culture
OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!
OEC Group is an Equal Opportunity Employer.
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