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Human Resources Benefits Manager (HR Manager)

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York/CUNY. In 2019, LaGuardia served over 30,000 students in pre-college, associate degree, and continuing education programs. Major areas of study include Health Sciences, STEM, Business and Technology, and Liberal Arts. Consistent with the diversity of Queens, 56 percent of LaGuardia students are born outside of the United States. More than half are first-generation college students. Sixty-nine percent live in Queens; the rest come from Brooklyn and beyond. Virtually all LaGuardia students are ethnic minorities (88 percent), 58 percent are women, and 31 percent are over the age of 25. Forty-eight percent of LaGuardia students are Hispanic, making the college a Hispanic-Serving Institution (HSI). Sixty-six percent of LaGuardia students receive financial aid. Slightly less than half attend part-time, often because they need to work to support their families. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in a 2017 Stanford University study. For more information about LaGuardia Community College please visit www.laguardia.edu.

Reporting to the Executive Director of Human Resources, the HR Benefits Manager is responsible for administering employee benefits for all full and part-time members of the Instructional and Classified Staff, Adjuncts and Continuing Education Teachers (CET). The HR Benefits Manager also serves as a liaison to the health insurance carriers, University Benefits Office (UBO), retirement systems, Union welfare funds and other related benefits agencies.

In addition to the CUNY Title Overview, the HR Benefits Manager is also responsible for the following:

• Oversee the team responsible for administering health insurance, commuter benefits, pension plans, tuition waivers, and other benefits perks for all Faculty and Staff; ensure efficient workflow and high-quality service levels;

• Conduct regular workshops as part of new employee orientation, health benefit changes and updates, transfer, and annual enrollment periods;

• Manage benefits operations including but not limited tothe processing of all benefits related leaves (Family Medical Leave, Paid Family Leave, Paid Parental Leave, Child-Care Leave, Temporary Disability, etc), reasonable accommodation requests, and retirement requests;

• Interpret time and leave rules and regulations according to CUNY standards to ensure accurate processing of all leave and retirement requests; Interpret the collective bargaining agreement and CUNY policies and procedures as they relate to benefits administration and leaves of absences;

• Manage interaction between external vendors and internal resources to establish and improve relationships for quality benefits administration and supportive services for all Faculty and Staff;

• Provide counsel to faculty and staff on employee benefits and leave matters; Serve as subject matter expert to Employment Services staff and the Office of Legal and Labor Relations for benefits and time and leave issues;

• Collaborate with the Payroll, Employment Services, and HRIS teams to ensure that employee information is accurate and entered in a timely manner for benefits processing; Oversee data entry for CUNYFirst, PMS and NYCAPS for all benefits matters;

• Manage the Workers Compensation and NYS Unemployment claims and advise claimants of their rights and obligations according to legal regulations and CUNY policy; follow-up with the Compensation Review Board and NYS Unemployment Administrators as needed;

• Directly support Managers, Chairs and Administrators in resolving employee-related sensitive and confidential issues related to time and leave, FMLA, PFL, and other leave provisions;

• Maintain benefits communication plan by overseeing the information on the Human Resources website and collaborate with the Communications team for campus-wide campaign initiatives;

• Perform other duties as assigned by the Executive Director of HR or designee.

QUALIFICATIONS

Bachelor's Degree and six years' related experience required.

PREFERRED QUALIFICATIONS

• 2 years of supervisor experience managing a team within benefits administration.

• Advanced knowledge of New York City health benefits and NYCERS, TRS, TIAA pension systems.

• Demonstrated experience with CUNYFirst, PMS and NYCAPS.

• Ability to prioritize work and delegate to (or influence) others to complete assignments timely.

• Ability to foster a sense of community across a diverse population.

• Ability to negotiate and successfully manage confidential matters for all levels of staff.

• Demonstrated knowledge of CUNY benefits policies and procedures.

• Detailed oriented and willingness to work in a fast-paced environment.

• Strong collaboration and communications skills.

• Bilingual in skills a plus.

CUNY TITLE OVERVIEW

Manages a portfolio of Human Resources programs and operations at the College level.

• Assumes responsibility for delivery of one or more human resources programs, which may include recruitment, performance management, labor relations, pay administration, recordkeeping, and/or human resources technology

• Manages staff responsible for carrying out operations in the Human Resources office

• Directly supports College department chairs and managers in staff planning, recruiting, hiring, and resolving sensitive personnel issues regarding their employees

• Provides guidance on the impact of laws and regulations, CUNY policies, and collective bargaining agreements

• Provides outreach to employees and provides communications such as meetings, newsletters, and web sites

• Compiles accurate and well-organized reports

• Assists management with developing policies, procedures, and programs to support Human Resources' objectives

• Performs related duties as assigned.

Job Title Name: HR Manager

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

$67,784 - $90,375

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

October 11th, 2024

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28888

Location

LaGuardia Community College