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About Mobile Health

Mobile Health is a market leader in occupational health and employment-related screening services across the United States. With five owned-and-operated clinics in New York City, and over 6,500 affiliated locations, Mobile Health sees millions of patients per year. Our comprehensive services include drug testing, physicals, respirator fit testing, hearing testing, vision screening, vaccines and titers, and more. We stack hands to support our B2B client partners and are on a mission to make occupational health and employment-related screening the easiest part of their job. To achieve that, we are leveraging technology to change how occupational health is delivered. As a technology-driven company, we’re at the forefront of unleashing new and better ways to keep businesses safe and their employees healthy. Mobile Health is growing, and we are looking for amazing people to join our team!

Location

This position is 100% remote; t his position does not require travel other than for special occasions like conferences or events

Hours of Operation

Must be able to work East Coast hours 9 AM - 5 PM EST.

Overview

Mobile Health is seeking a proactive and detail-oriented Compliance Operations Coordinator to join our expanding team. This role is pivotal to Mobile Health’s growth from a local occupational health provider to a national provider. The Compliance Operations Coordinator will manage day-to-day compliance operations, support our network of provider facilities, and ensure adherence to regulatory requirements. This position will involve close collaboration with the Compliance Manager and other cross-functional teams to enhance our service delivery and maintain high standards of patient care and compliance.

Essential Duties & Responsibilities

· Oversee the processing and organization of medical records, ensuring timely responses to requests from clients and patients.

· Assist in managing clients’ health screening compliance requirements, ensuring adherence to city, state, and federal regulations.

· Serve as the primary relationship owner with Mobile Health’s network of consortium clients, cultivating strong partnerships.

· Manage the full life cycle of exams across our network of facilities, ensuring providers have the necessary patient protocols.

· Troubleshoot issues as they arise to ensure patients receive the highest level of care.

· Handle inbound and outbound calls related to site-specific concerns, patient check-ins, and protocol requests.

· Communicate with patients to ensure they have received all services and had a positive experience.

· Collaborate with the Network Office team to track and address issues, implementing proactive measures to prevent future occurrences.

· Identify and implement workflow and process improvements in compliance and operations.

· Support data collection and analysis for compliance tracking and reporting.

· Prepare reports for senior leadership on compliance activities, team performance, and key metrics.

· Work closely with operations, account management, client success, and finance teams to ensure seamless integration of compliance processes.

· Assist in the roll-out of new client product offerings and company initiatives.

Experience & Education

· High energy level, with the ability to thrive in a fast-paced environment.

· Team player with strong organizational and time management skills.

· Strong analytical and problem-solving abilities.

· Excellent communication skills, capable of interacting at various levels within the organization and with external clients.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Extremely proficient with computer/EMR systems and a fast learner.

· Experience in the healthcare industry or a compliance-related role.

· Familiarity with regulatory requirements and compliance practices in healthcare.

· BA/BS degree preferred.

Benefits

• Competitive salary and performance-based incentives

• Comprehensive health, dental and vision insurance plans

• 401(K) plans

• Paid time off and holidays

• Opportunities for professional growth and development.

• Flexible working arrangements

  Why Mobile Health?

  Mobile Health has disrupted the industry since 1984. And we’re not stopping any time soon. We’re changing the way companies think about employee health and safety. We work hard to create a world where occupational health and employee screening is an open door to growth. Our dedication is real. You can feel passion and enthusiasm. We break barriers. We’re the solution the industry desperately needs. Ready to join us? We can’t wait to meet you.

  All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.