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ManTech is seeking a Systems Administrator to help support our current Marine Corps Systems Command, Program Manager Intelligence & Cyber Operations Contract and their Regional Network Operations Center.

Responsibilities include but are not limited to:

• First line of defense of Incident Response for the MCISRE; managing an entire domain with over 40 garrison and tactical sites

• Work is primarily day shift but may be required to fill in for 12-hour shift work on nights or days to include weekends.

• Assist in administering and maintaining Windows servers, Windows Workstations, Virtual Machines, and other critical systems in an enterprise environment.

• Ability to use ServiceNow, or other ticketing system to create, monitor, respond, update, and close tickets related to enterprise services.

• Diagnose and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active Directory environment providing first call resolution to incident reports and requests for service. Escalate issues to Tier III engineers that cannot be resolved.

• Open an incident response ticket for all incidents and open a service ticket for all service requests. Monitor all tickets from creation to resolution to closure.

• Assist and support with account creations, resetting passwords, troubleshooting system and network problems, installation of hardware and workstations, unlocking accounts, and transferring data.

• Brief leadership on the health of systems, individual and/or enterprise.

• Support Accreditation efforts as requested by Cyber team.

• Recommending and implementing upgrades, patches, new applications, and new equipment.

• Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides).

• Evaluate and resolve issues pertaining to the maintenance, overhaul, or modification of tactical communications equipment.

Minimum Qualifications:

• Meet DoD 8570 IAT Level II requirements (for example, must have and maintain active Security + CE, Microsoft certificate, and at least 3 years in IT Operations or a related area)

• At least 3 years of related systems administration experience to include the following:

• Active directory (user account creation, password resetting, Kerberos setup, PKI setup).

• Set-up, configuration, and support of internal and external networks.

• Identifying and analyzing systems requirements.

• Developing and maintaining system applications/security/network configurations.

• Troubleshooting network performances issues.

• Providing user support, guidance, troubleshooting, and training.

• Recommending and implementing upgrades, patches, new applications, and new equipment.

• Ensuring proper documentation, coordination, and maintenance of multiple systems.

• PowerShell scripting using any/all the respective plugins related to the applicable technologies.

• Respond to, incidents, change requests, and service requests making sure to follow up with the customer to ensure completion.

Preferred Qualifications:

• Knowledge of standard DoD and Marine Corps concepts, practices, and procedures. Familiarity with Navy/Marine Corps interoperability requirements is preferred.

• Support to tactical SATCOM programs.

• Knowledge with the maintenance, operation, performance, and configuration of USMC tactical communications systems.

• Working knowledge of SCOM.

• Experience using Solarwinds.

• Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, MS Hyper-V, MS SQL Server, Networked Printers/Services, Distributed File Services, Data Protection Manager, SMB, JavaScript, SharePoint.

Clearance Required:

• Active TS/SCI

Physical Requirements:

• Sedentary Work

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.