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Eaton Corporation OTC- Senior Analyst - ETE in PUNE, India

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to an Analyst – Accounts Receivable, APAC Region in Eaton’s Global Financial Shared Services Center, based in Pune, India. In Eaton, making our work exciting, engaging, and meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals.

This exciting role offers opportunity to:

This role is in Accounts Receivable Process in a fast paced, high volume SSC environment that supports Eaton’s global business and operations that use SAP application for financial accounting and reporting. The position is responsible for cash applications, analyzing deductions, collections with a high degree of efficiency and quality for Eaton business units


List the essential functions (i.e. key responsibilities with expected end results) which must be accomplished in order to fulfill the purpose of your position as described above.

  • Ensure all cash applications are performed within agreed timescales and in line with agreed SLA’s

  • Ensure Plant requests and queries are dealt with in a prompt and comprehensive manner and in line with SLA’s

  • Support and deliver all agreed month end activities to ensure process governance and accuracy of results reported for all ISSC ledgers.

  • Reviews and monitors individual workload

  • Prepares monthly report-outs for team meetings to measure team performance

  • Month End Deadlines- Ensuring all month end activities are completed to deadlines in order to close AR Periodic transactions

  • Deductions – Analyzes deductions, works with collectors and customers to ensure deductions are correctly reported and accounted after ensuring compliance with company’s policies

  • Gathers data for potential process improvements

  • Ensure all netting transactions are completed within agreed timetable and intercompany statements are issued within given timescales

  • Cash on Account – Proactively liaises with collectors and customers to ensure cash on account is cleared on a timely manner

  • Reconciliations – Collaborates with Record to Report analyst to ensure open AR items in bank statement are correctly accounted

  • Process oriented – Ability to think in terms of process and improvement

  • Trains team member(s) on primary functions/processes

  • Perform query management/resolution/root cause mitigation on all AR queries and provide recommendations on how to mitigate future issues and improve overall customer service

  • Strong focus on internal controls and company’s accounting policies

  • Maintain positive relationships with customers, both internal & external. Ensure professional and appropriate communications.

  • Know and comply with Eaton policies: Global Ethics, Values and Philosophy, Management Environmental Safety and Security and Health (MESH).

  • Other activities assigned by supervisor or special requirements from management or company.

  • Needs to be very Proficient in French (Speak/Read/Write)


Record any measurable statistics which your position impacts such as production expenses, maintenance expenses, sales volumes, payroll costs, capital expenditures, research budgets, cost of purchases, value of inventories controlled, employees supervised (direct and indirect).

  • Cost per cash application

  • Cash Application Per Full-Time-Equivalent.

  • Quality - Data Entry

  • Cash on Account

  • Customer Survey and Employee Survey results.



  • Bachelor’s Degree in Accounting, Finance or related field from an accredited institution required.

  • 5-7 years of relevant experience in Accounts receivable domain

  • BPO/Customer service industry experience essential, preferably captive shared service experience

  • Strong verbal and written communication skills.

  • Knowledge of AR processes and related financial processes.

  • Ability to work within a team environment

  • Basic data entry skills

  • ERP knowledge preferably SAP

Position Criteria:

  • Fluent in French Language (Speak/Read/Write)

  • Sound MS Office skills (Excel, PowerPoint, Access, Word) required

  • Good Accounting knowledge

  • Strong customer service orientation

  • Structured approach to problem solving and issue resolution

  • Ability to apply accounting system expertise to troubleshoot financial system problems, resolve customer issues and implement new solutions.

  • Attention to detail and a high level of accuracy.

  • Ability to consistently meet deadlines.

  • Highly motivated self-starter who can work well in a team environment or independently.

  • Adaptable to change.

  • Demonstrates strong skills on following competencies: Dealing with Ambiguity, Customer Focus, Functional/Technical Skills, Integrity and Trust, Intellectual Horsepower, Managerial Courage, Organizational Agility, Drive for Results.


Describe all other aspects of your position that you feel are important and which have not been adequately covered (i.e. unique problems encountered, special freedom to take action, critical outside contacts, exceptional working conditions etc.)

  • Position will require the candidate to work in a EMEA Shift (12:30 to 09:30 PM)

  • Shared Services experience.

  • Must be flexible in a fast-paced environment with ever-changing priorities.

  • Work with a sense of urgency, high metrics driven, and high quality of work

  • Ability to work effectively with other members in the team and with internal and external customers required ( wherever required)

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Finance/Accounting

Region: Asia Pacific

Organization: Corporate Sector

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: Yes, 25 % of the Time

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.