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Accenture Infrastructure Service Management SW/Application Tech Support Practitioner in Pune, India

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change

We embrace change to create 360-degree value


  • Project Role :SW/Application Tech Support Practitioner

  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level :10

  • Work Experience :4-6 years

  • Work location :Pune

  • Must Have Skills :Infrastructure Service Management

  • Good To Have Skills :Cloud Infrastructure

  • Job Requirements :

  • Key Responsibilities : Role : Cloud Services Operations 1 Service Management Governance 2 SIAM proactive demand for IM, MIM, SM

  • Technical Experience : Experience in Incident/Request/Major Incident and Service Management

  • Professional Attributes : Good written and verbal communication skills

  • Educational Qualification : Graduate or above

15 years of full time education