Job Information
State of Colorado POLICE COMMUNICATIONS TECHNICIAN- CMHHIP in Pueblo, Colorado
POLICE COMMUNICATIONS TECHNICIAN- CMHHIP
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POLICE COMMUNICATIONS TECHNICIAN- CMHHIP
Salary
$2,154.92 - $3,017.08 Biweekly
Location
Pueblo, CO
Job Type
Full Time
Job Number
IIB 01517 05/08/24
Department
Colorado Department of Human Services
Division
OBH - CMHIP
Opening Date
05/08/2024
Closing Date
5/21/2024 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
jazzma.gamboa@state.co.us
Primary Physical Work Address
Colorado Mental Health Institute at Pueblo (CMHIP): 1600 W. 24th Street Pueblo, CO 81003
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
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CDHSCareers
This position is open to current Colorado residents ONLY
Please note: This recruitment may be used to fill multiple vacancies.
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)
Department of Public Safety
The work unit exists to provide central police communications for CMHIP which includes police dispatching and accessing the CCIC/NCIC database, emergency fire and ambulance 911 notifications, medical personnel notifications for routine and emergency situations. It monitors burglar, fire, duress and other alarms and routes incoming and outgoing telephone communications for CMHIP and other various agencies on the CMHIP grounds.
Description of Job
About the Position:
This position exists to execute internal and external communications between institution police, medical staff, ward staff, 1200+ employees and other sources in order to establish a functional and safe environment for CMHIP patients and staff. Duties in the position include:
Receives and Records Emergency and Routine Police Complaints:
receives and records emergency and routine police complaints
must calm callers to obtain information. Clarifies, confirms, and analyzes the situation to determine course of action and adapts guidelines to fit individual situations. Must select the best course of action where several exist
transmits information to police officers utilizing dispatch radios. Listens for certification of officer safety to determine if additional help is needed, weighs importance of calls to prioritize them
accesses CCIC/NCIC database for officer safety purposes
Provides Telephone Switchboard Assistance:
provides telephone switchboard assistance to CMHIP and other campus agencies by collecting information from incoming, outgoing and internal calls to determine where to refer callers
explains the system to employees and patient’s. Logs various telephone calls; acts as information regarding telephone numbers
reports and logs telephone trouble for repair service. Follow up for resolution. The Dispatcher receives external and or internal calls made by this position related to this duty
Monitors and Responds to the Emergency Telephone:
monitors, answers, and responds accordingly to the 911 emergency telephone regarding fires, life-threatening medical emergencies, escapes, and dangerous patient situations. Must listen and calm callers to obtain necessary information.
determine the level of response. Locate/notify the appropriate response team
continuously assess the situation to determine if more assistance is required until the end of the emergency. Must make critical decisions immediately as to priority of assistance. Receive and respond to monthly drills to maintain proficiency
Locates Personnel through Paging Systems:
locates personnel through paging systems
alphanumerically pages units and individual during disaster drills and emergencies.
maintains and updates alpha page system
conducts weekly testing of alpha page system for quality assurance purposes
General Clerical Office Work; Monitor and Distribute Restricted Keys:
provides general clerical office assistance as it pertains to the work unit
creates and deletes employee computer locations system
assists in training of new employees
monitors and distributes restricted key sets to authorized personnel
Other Duties as Assigned:
responds to emergency preparedness situations
must make critical decisions immediately regarding response to various situations and notification processes
required to assist per recommendations from the Appointing Authority and or Supervisor, should other duties within reason arise such as covering all shifts
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualification:
- One (1)year of experience in Public Safety Emergency Communications Dispatching
Substitution:
- Completion of an authorized Communications Training Officer Program or equivalent will substitute for the required experience
Preferred Qualifications:
familiarity with public safety communications
previous operation on a digital trunked radio system
familiary with CCIC/NCIC query and entry
current or Previous OSN for CCIC/NCIC access
large facility telephone switchboard operation experience
Conditions of Employment:
A pre-employment criminal background check will be conducted as part of the selection process as this position is deemed to have direct contact with vulnerable persons. Felony convictions, conviction of crimes of moral turpitude, or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges or convictions, it is your responsibility to provide the CDHS Background Unit with an official disposition of any charges. Additionally, you will be required take and pass a drug screen.
Must successfully pass a TB (tuberculosis) Test
COVID 19 & Influenza Vaccination Required
Shift Work: 7am – 3 pm; 3 pm – 11 pm; 11 pm – 7am
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)
The Assessment Process
For additional recruiting questions, please contact jazzma .gamboa@state.co.us
.
About Us:
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
Employee Wellness program (https://coloradostateofhealth.com/)
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .
Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.
THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER (https://cdhs.colorado.gov/information-for-job-applicants#eoe)
Toll Free Applicant Technical Support
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Do you have, or have you recently had, an OSN for CCIC/NCIC access?
02
Have you ever operated on the Colorado Digital Trunked Radio System (DTRS)?
03
Discuss in detail any experience you have in public safety emergency communications or dispatching.
04
If you are a current or previous state employee, please provide the following information for each state job worked: department, job title, dates worked. This will allow us to determine transfer, demotion, promotional, or reinstatement status. (This information will be verified.) Type N/A if you are not a current or previous state employee.
05
If you are a current or previous State of Colorado employee, please provide your EID (employee identification number will start with 99....), if not applicable type N/A.
06
Former State employees who were disciplinary terminated or resigned in lieu of termination must disclose the information on the application. If you are a former state employee who was disciplinary terminated or resigned in lieu of termination, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.
07
By clicking below, I have read the official job announcement for the position, understand the requirements for the position, and acknowledge that my name will be removed from the eligibility list should I decline to interview, decline an offer, or refuse the conditions of employment.
I acknowledge that I have read and understand the information on the job announcement, and that my name will be removed from the eligibility list should I decline to interview or decline an offer or refuse the conditions of employment.
08
Are you willing and able to be pulled to other shifts as an essential services employee in the event of a staffing shortage?
09
During the summer months, do not leave the hose running all day in your yards. Flush your toilet only when necessary. Please try to take a shallow bath instead of a shower in the morning." The main idea of this passage is:
Hygiene
Toilet Training
Water Conservation
Time Management
Obedience to Authority
10
The scientist did not know how to get himself out of this nodus. He knew if he revealed the discovery to his bosses, they would use it to unleash destruction on mankind. And yet, in the right hands, it could do much good as well." Based on this passage, "a nodus" is what?
A cramp in the neck
A vegetable shaped like a turnip
A pair of hair combs
A difficult situation
An elevator that goes sideways
Required Question
Agency
State of Colorado
Address
See the full announcement by clicking
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Website
https://careers.colorado.gov/
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