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Bank of Commerce Teller and Customer Service Representative-Catoosa in Pryor, Oklahoma

This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/ada/r/jobs/2066543 JOB TITLE: Teller DATE: 2/8/18REPORTS TO: Branch Head TellerFLSA STATUS: Non-ExemptSCHEDULE: Full time, includes SaturdaysJOB SUMMARY: This position is responsible for performing banking transactions for Bank customers in a timely, accurate, and courteous manner.ESSENTIAL JOB FUNCTIONS: Processes customer transactions with professionalism and courtesy. Handles customer complaints and works through these sensitive issues to resolution. Performs data entry to complete reporting requirements. Ensures that currency and coin requirements, limitations, regulations and provisions are maintained. Maintains a positive working relationship with customers and co-workers. Demonstrates knowledge and expertise of basic teller functions and supports the Company's overall mission, standards, policies and procedures, and confidentiality guidelines. Operate within the guidelines and procedures established in the Bank's Teller Manual. Adhere to the Bank's established Policies.ADDITIONAL RESPONSIBILITIES: Performs other duties as required by management. May participate in a wide variety of special assignments.SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibility.MINIMUM QUALIFICATIONS FOR CONSIDERATION: High school diploma or GED equivalent. 1 year of professional work experience, money-handling or cashiering experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Good verbal and written communication skills. Good interpersonal skills: able to work well with a wide range of people. Demonstrates dependability through good attendance and adherence to timelines and schedules. Good follow through on projects and deliverables. Strong attention to detail. Good analytical abilities and problem solving skills. Good organizational and time management skills. Strong sense of customer service. Some familiarity with cashiering equipment. Able and willing to continue business skill development. Able to perform 10-key by touch. Must be able to work bank schedule, including Saturdays.PHYSICAL REQUIREMENTSThis is sedentary work that requires the following physical activities: Sitting or standing for long periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing, and visual acuity. Occasional lifting (up to 10 pounds of computer equipment). Occasional walking up stairs.WORKING CONDITIONS: Normal office environment.ATTENDANCE:Maintenance of good attendance is a condition of employment. In order to minimize hardships that may result from illness or injury, Bank of Commerce provides Personal Time Off (PTO) benefits to employees for use when their own illness or injury prevents them from working. PTO also provides for personal and vacation leave. However, periodic unplanned absences taken on a repeated basis may be viewed as an abuse of our PTO system. It is your responsibility to establish legitimate illness or injury in the event of an unplanned absence, or to request personal or vacation time off as far in advance as possible. This position as Teller requires an employee who is reliable and dependable. Because the position is the point of contact for customers, consistent attendance and punctuality are essential functions of the job. Excessive unplanned absences are disruptive to Bank of Commerce's daily operations. When you are tardy or absent, employees who have essential duties and responsibilities of their own must cover the teller line.Providing consistent excellent customer service to our customers begins with every employee. Bank of Commerce's ability to serve its customers is negatively impacted when it cannot rely on consistent teller line coverage. ` ```NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.Nothing in this job description restricts management's right to assign or reassign job duties as required. This job description is not to be construed as a guaranteed contract of employment for a definite period of time. This document does not create an employment contract, implied or otherwise,other than an "at will" relationship.Bank of Commerce is an Equal Opportunity Employer