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The Rhode Island Public Transit Authority (RIPTA) is recruiting internally and externally for the position of Service Planner II within the Service Planning and Scheduling Department. This is a Laborers International Union of North America (LIUNA), Local 808 position. All applicable Collective Bargaining Agreement (CBA) selection criteria will apply when considering internal applicants. Position Title: Service Planner II *Posting Period: April 17, 2024 through May 3, 2024 *Salary Range: $66,994.92 to $83,743.71 Annum (Pay Grade 130)* *Union Affiliation: Laborers International Union of North America (LIUNA), Local 808 **Reports To: Director of Service Planning and Scheduling

Description of Work: Under general direction, the Service Planner II will be responsible for assisting the Service Planning and Scheduling Department with the planning, development, and management of fixed route service initiatives. This position will be a part of RIPTAs team of service planners and schedulers to deliver statewide transit service that provides coverage for all residents while maximizing ridership and working within RIPTAs annual operating budget. *Essential Duties and Responsibilities: The core responsibilities of this position include: *

• Works in a team-oriented environment, assisting with daily tasks in executing fixed route service plans;
• Applied knowledge and understanding of service design guidelines and principles; an active role in the Performance Metrix Team;
• Demonstrates strong analytical skills and engages in pursuing solutions for positive outcomes;
• Communicates service adjustments to the RIPTA Marketing Department. Assists with responses to customer inquiries and attends public meetings and workshops as needed;
• Assists in technical daily scheduling tasks leading up to the implementation of each choose-up and/or new service launch;
• Field work including ride-checking, street-checking and duties related to service design and implementation;
• An engaged team member in moving projects forward;
• Work with municipalities and other external partners to create service solutions that are not traditionally served by fixed route transit services;
• Explore best practices of other transit agencies and transit providers;
• Work with the Flex division to analyze existing service and create solutions to maximize ridership and coverage within existing resources;
• Assist in the planning, development, and management of fixed route transit services;
• Perform other related duties as assigned.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. Qualification Requirements and Selection Process:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;

Excellent verbal and written communication skills, presentation skills, interpersonal skills, tact, and diplomacy;