Job Information
Providence College Receptionist in Providence, Rhode Island
Position Information
Position Title Receptionist
Overview
Welcome prospective students and their families.
Essential Duties:
Greet prospective students visiting campus and others coming to the Office of Admission reception area. Stay up to date on facts about the college to answer basic questions from campus visitors and provide directions to campus facilities. Assist visitors inquiring about admission process and calendar.
Manage the Office of Admission reception area and ensure that marketing materials are well stocked, refreshments are available, and the space is presentable and welcoming to guests.
Assist with clerical tasks performed by the Office of Admission’s operation staff, including data entry, credential processing, and answering of inbound phone calls. Serve as receptionist for the Sr. Associate Vice President for Enrollment Management and assist with expense reporting and calendar maintenance.
Serve as a co-supervisor for team of student employees.
Marginal Duties:
Perform all other duties as may be required.
Education and Experience Required
High School education or equivalent
One to three years of customer service experience or equivalent combination of education and experience
Must be able to multi-task due to interruptions by campus visitors in the middle of working on other tasks.
Provide a welcoming and friendly greeting as one of the first points of contact.
Must be able to work some weekends.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Ability to move about
Employee Status Full Time
Salary Grade 15 (Min. $16.43/Mid. $21.36/Max. $26.29)
Salary Information
Employees are normally hired between the minimum and the midpoint of a position’s grade range to which a position has been assigned, depending on experience and qualifications.
Benefits
Providence College offers a comprehensive range of valuable benefits to eligible employees, which are designed to:
Promote the health and well-being of you and your family
Provide financial security while you are working
Build financial resources for retirement
Help you balance personal and work responsibilities
Provide educational opportunities for you and your family
These benefits include but are not limited to health, dental, 403b retirement plan, flexible benefits plan, tuition benefits, employee assistance plan, college paid basic life insurance and long-term disability insurance, and paid time off. To learn more, please visit our Employee Benefits website by clicking the following link: https://human-resources.providence.edu/benefits/
Union Status Non-Union
Shift:
If other, please enter regular schedule.
EEO Statement
Providence College does not discriminate against any person because of race, color, national and ethnic origin, sex, gender, except where gender is a bona fide occupational qualification, sexual orientation, gender identity, religion, disability, age, veteran status, or genetic information. The College will develop, and from time to time update, an affirmative action program and will insist on a good-faith effort on the part of its employees to comply with the program. The College will request and expect its agents and those with whom it conducts its affairs to meet the commitment of this important program.
Posting Detail Information
Requisition Number AS921P
Closing Date
Open Until Filled Yes
Special Instructions to Applicants
Supplemental Questions
Required fields are indicated with an asterisk (*).
How many years of experience do you have in this type of position?
0-1
1-3
3-5
5-7
7+
What is your Philosophy for serving students?
(Open Ended Question)
- Please describe any previous experience you have working in a customer service environment.
(Open Ended Question)
- Provide examples of how you handled difficult situations with those you have worked with.
(Open Ended Question)
- Please describe the attributes that will make you a strong candidate for this position
(Open Ended Question)
Documents Needed To Apply
Required Documents
Cover Letter
Resume
Optional Documents