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HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

Bring your passion for fitness and wellbeing to our client site in Providence, RI. This Program Manager role manages and directs all operational aspects of a multi-tenant on-site fitness program and oversees a large, growing group exercise program for our client's community locations throughout Rhode Island. The ideal candidate would have experience in corporate fitness, group exercise and managing a large-scale program. This position is responsible for contract compliance; development of and adherence to the strategic business plan; group exercise staff hiring, scheduling, supervision, training, and development; design and facilitation of a variety of health &fitness programs; and various administrative duties including developing outcomes focused management reports. This individual also implements and instructs individual and group fitness programs, provides floor supervision, fitness testing, exercise prescriptions, and orientations.

Key Accountabilities

• Carries out supervisory responsibilities in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing, and planning the succession of associates.Plans, assigns, and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.

• Oversees and delegates appropriate work to Program Coordinator of Group Exercise.

• Ensures all group exercise staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.

• Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.

• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.

• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes, and marketing strategy to meet client objectives.

• Manages the development of large-scale, community-wide group exercise programming on behalf of our client at their community locations and for special events throughout the year. Interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.

• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives.

• Directs the implementation of fitness center based individual and group programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center(s) operations.

• Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety, and service standards.

• Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.

• Coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate.

• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.

• Other duties as needed/assigned.

Minimum Requirements

• Bachelor’s Degree in Exercise Science, Health Promotion, Kinesiology, or related discipline or the equivalent combination of education, certifications, and experience.

• 3+ years related experience.

• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NETA, NCCPT or other NCCA accredited specialty certification.

• Current Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross, National Safety Council, or American Safety & Health Institute.

• Minimum of 1 years of prior supervisory experience.

• Strong leadership, team management, interpersonal and customer service skills including the ability to motivate others.

• Ability to effectively organize and prioritize work demands

• Computer proficiency in MS Office including at minimum Word, Excel and Outlook.

• Proficiency in fitness assessment and exercise prescription.

• Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune . The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

We are looking for strategic thinkers, innovators, team players and leaders who align with our purpose of improving the health and wellbeing of those we serve.

We’re a nationwide team of more than 2,400 professionals who believe in the power of health and fitness — and creating opportunities for others to believe as well. We are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities.

We started in 1975 as Fitness Systems. Over the years we expanded our services and capabilities to offer injury prevention and treatment and wellness services, so that we can truly care for the whole person. Today, we are HealthFitness and we’re backed by Trustmark, a benefits company that has supported employers and their teams for more than 100 years.