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Description We are on the lookout for a dedicated Administrative Assistant to be a part of our team in the Healthcare, Hospitals, and Social Assistance industry based in Providence, Rhode Island, 02908, United States. This opportunity offers a short term contract employment where the Administrative Assistant will be instrumental in managing customer interactions, maintaining precise records, and handling various administrative tasks.

Responsibilities:

• Efficiently managing inbound calls and directing them to the appropriate department.

• Keeping a check on incoming emails and responding timely and professionally.

• Accurately processing enrollment forms and scanning them for record-keeping.

• Ensuring detailed and consistent email correspondence with customers and team members.

• Utilizing the project management ticketing system for opening and tracking tickets.

• Maintaining and updating patient contact information on enrollment forms.

• Handling opt-out forms with utmost accuracy and care.

• Proficiently using Microsoft Office tools including Excel, Outlook, PowerPoint, and Word for administrative tasks.

• Scheduling appointments as required and ensuring smooth workflow.

• Demonstrating exceptional customer service skills in all interactions. Requirements • Proven experience in answering inbound calls in a detail oriented and timely manner.

• Demonstrated skills in providing excellent customer service.

• Proficiency in data entry with a high level of accuracy and attention to detail.

• Experience in handling email correspondence efficiently and in a detail oriented manner.

• Ability to manage both inbound and outbound calls, prioritizing tasks accordingly.

• Proficiency in Microsoft Excel for data management and reporting tasks.

• Familiarity with Microsoft Outlook for scheduling, email management, and contact organization.

• Competence in using Microsoft PowerPoint to create, edit, and present slide presentations.

• Proficient in Microsoft Word for document creation, editing, and formatting.

• Experience in scheduling appointments, managing calendars, and coordinating meetings or events. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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