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Fairview Health Services Retail Pharm Tech I in Princeton, Minnesota


Assist the Site Manager/Pharmacist-In-Charge with tasks in the pharmacy. Respond to and resolve insurance questions, process prescriptions, and address issues quickly and accurately. Provide and promote exceptional customer service, assist in preparing and dispensing medications and supplies, enter new and refill prescriptions in the computer system, work with physician offices to obtain refill requests, handle cash register transactions, receive patient prescriptions, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order.

Responsibilities/Job Description

  • Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring and labeling prescriptions.

  • Verify insurance and resolve issues in a manner that will serve the customer’s needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.

  • Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests, and entering and calculating complex prescriptions such as compounds and injectables.

  • Demonstrate comprehensive knowledge of the computer system. Utilize the reporting system as necessary. Process manual prescriptions including EZ-DME, breast pumps and Worker’s Compensation, in an efficient and accurate manner.

  • Complete special orders to meet customers’ needs.

  • Respond to internal and external customer questions and concerns in a professional and customer-focused manner.

  • Handle cash register transactions quickly and accurately

  • Perform administrative duties as assigned by the manager.

  • Duties may include scheduling, maintaining pharmacy software and automation systems, bookkeeping activities, on site training of staff and acting as a primary resource for problem solving.

  • Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest.

  • Provide training to new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.

  • Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies and Fairview Policy.

  • Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.

  • Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition on a daily basis

  • Ensure each product has a POS shelf label

  • Assist in inventory control fuctions

  • Record invoices in department inventory control/invoice records

  • Maintain stock of inventory in assigned areas

  • Receive, unpack, and check incoming stock against invoices and place into inventory

  • Process recalls and returns when necessary

  • Help in the maintenance of pharmacy billing records


Minimum Education

High school diploma/GED.

Preferred Education

Graduate of an approved pharmacy technician program

Minimum License/Certification/Registration

Active technician registration with the Minnesota Board of Pharmacy.

Preferred Experience

One to three years retail and/or pharmacy experience

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

Vaccination Update

As part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Princeton

Requisition Post Information* : Posted Date 1 month ago (9/2/2021 4:27 PM)

Requisition ID 2021-79703

Profession Non-Clinical Professional

Speciality Pharmacy

Location Fairview Pharmacy-Princeton

Shift day/evening/night

Hours per 2 weeks 80

Department Pharmacy - Princeton