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Novartis Pharmaceuticals T&E Specialist with German &Dutch in Prague, Czech Republic

319993BR Job ID: 319993BR Job Description: T&E Specialist with German &Dutch, Novartis, Prague, Czech Republic 28! That is the number of countries we support from travel & expense perspective in the Novartis T&E Operations Team in NGSC Prague. We are responsible for complex activities within T&E by executing accounting related matters, processing of expense reports, handling credit card and compliance related matters, implementing new technologies and automated solutions and heading thus step by step to AI driven finance. Your key responsibilities: Your responsibilities include, but are not limited to: • Provide accurate and timely assistance and customer-oriented support for incoming queries and issues related to T&E processes and systems through the role as operational SME and 2nd level support • Support continuous improvement of services in quality and effectiveness in close collaboration with line manager and peer colleagues, isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found • Champion in customer service attitude enabling a highly collaborative environment towards internal and external stakeholders • Process travel requests, advance payment requests and expense reports in line with Novartis Expense Manuals and flags any incompliance in a timely manner • Handle credit card related matters: applications, inquiries, dunning process on overdue balances on credit cards • Partner with and supports requestors, stakeholders and suppliers to solve more complex issues related to the T&E process • Participate and assist in driving the knowledge management process including the development of user manuals, knowledge bases, FAQs, etc. • Supports implementation of new technologies and solutions in line with current trends in T&E process \n\n\n\n Position Title: T&E Specialist with German &Dutch Minimum requirements: What you’ll bring to the role: • Bachelor degree (Preferably Finance/Accounting or Business Administration) • Experience in SAP environment • English & German & Dutch on a professional level • Microsoft Office suite (Word, Excel, PowerPoint, Access, Outlook) • Desirable experience in AP/T&E/Payroll- min. 1 year • Proactive, detail oriented, professional attitude, reliable • Customer service orientation, professional attitude, reliable • Exposure to international and multicultural environment Desirable requirements: • Demonstrated ability to work effectively in a multi-national, matrix organization • Concur knowledge is a plus You’ll receive: Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Edenred CZ in the amount of 12,500 CZK per year; Meal vouchers in amount of 90 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services: https://www.novartis.cz/ Why consider Novartis? 769 million lives were touched by Novartis medicines in 2020, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives. We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying! Imagine what you could do here at Novartis! Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve. Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Job Type: Full Time Country: Czech Republic Work Location: Prague Functional Area: Audit & Finance Division: NBS Business Unit: FRA OPERATIONS NBS Employment Type: Temporary Company/Legal Entity: NOV CZE Shift Work: No