Experience Inc. Jobs

Description

At Amazon we believe that every day is still day one.

Join our HR Benefits team which is supporting Amazon employees across European region countries. The Benefits team provides a multi-language capability to our internal customers and, we are looking for Sr. HR Administrators. Reporting into an BXT Team Manager, role holders will provide HR Administration Services related to benefits and support to our employees.

Key job responsibilities

• Work on and support key employee life cycle processes such as new starters, data management, absence management, transfers and leavers.

• Input, update and maintain all HR related data in a timely manner. Maintain the accuracy of information and key changes as and when necessary and by deadlines as required

• Create and review standard operating procedure documents (SOPs).

• Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Maintain, manage and regularly audit all electronic personnel files.

• Performing internal audits for processes related to vendor and payroll.

• Act as main point of contact for external vendors.

• Provide process training to new joiners.

• Participate in the continuous improvement of HR processes.

• Take ownership to Communicate effectively with a high degree of customer focus both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging

What we offer:

• 5 weeks of vacation

• Meal vouchers

• Public transport reimbursement

• Multi-sport card

• Employee referral program bonus

• Life insurance and pension plan

• Varying local discounts e. g. for canteens, cafes etc.

A day in the life

Work on daily tickets/Cases to support Employee enrollments - International assignments

Support with Content management across various channels

Support with complex process like - Meal voucher calculations and delivery

Conducting C&S activity

Open enrollment and related activity

Supporting benefit policy

Contract management

Basic Qualifications

• Human resources or customer service experience

• Bachelor degree or equivalent

• Microsoft Office products and applications experience

• Proficiency in written and verbal English (B2 CEFR)

• Proficiency in written and verbal (B2 CEFR) in Italian

Preferred Qualifications

• Knowledge of HR processes and systems

• Experience working with KPIs and SLAs

• Case management experience

• Good command in another EU language

• Ability to work in changing environment

• Ability to handle various responsibilities

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.