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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations. At our AskHR Department in Medtronic, we focus on providing employees with a single point of contact for all their HR questions and we support HR in the execution of core processes to ensure consistency, effectiveness and efficiency promoting use and adoption of our HR technology platforms. AskHR HR Employee Support Representatives are directly involved in providing customers with accurate, consistent, and timely responses to their questions and issues regarding HR policy, transactional and technology needs in an always evolving working environment.

For this role, you are required to work from Prague office 2 days a week, the rest is work from home. Medtronic does not cover the cost of relocation to Prague, Czech Republic.

Responsibilities may include the following and other duties may be assigned:

• Performing administration processing of transactions, data input and verification of required documentation, identifying, navigating, researching and troubleshooting HR transactional processes related to employee life cycle processes.

• Performing daily operations whilst adhering precisely to the defined Work instructions & FAQs for your ELC (Employee Lifecycle) Team providing answers to customers on a range of topics from HR policies, Payroll, Benefits and many more.

• Flagging problems and work on A3s as per the DMAIC model.

• Supporting customers on email, phone & live chat.

• Building connections with HR Centers of Expertise and getting involved with HR projects as they arise and building your own career.

• Assisting with a wide variety of general administrative projects, providing technical and highly skilled clerical support.

• Actively contributing to our continuous improvement culture that gets everybody engaged every day in solving problems to improve the value we provide to our customers.

Required Knowledge and Experience:

• Fluency in both the English and French or Dutch language

• 1-3 years relevant experience. Customer service experience will also be considered.

• Ability to collaborate and create alignment, generate ideas and set high standards focusing on the customer whilst fostering diversity & inclusion in everything that you do.

• Excellent problem-solving skills; ability to handle multiple competing priorities.

• You like to work in a team environment and can also work using your own initiative.

• You have excellent attention to detail and have great knowledge of the following: Excel, Word, PowerPoint, etc.

Experience with HR systems: Workday, Service Now, Recognize System, Cornerstone and having a basic understanding around MOS Principles, Cell Operating Systems and A3/DMAIC would be an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com