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Job Description

The Contracts Administrator job comprises work in an international and multilingual environment and cover multiple countries and/or lines of business. The work is fast-paced and seasonal in nature, corresponding with Oracle’s quarterly and annual fiscal cycles. Our team operates as personnel who support the operations of the company but do not directly interact with customers.

Responsibilities

• As a part of Deal Management organization Deal Specialist’s key responsibility is to prepare highly complex contractual documentation (Master Agreements, Ordering Documents, Amendments and Extensions), identifying issues, risks, propose potential solution and leave of acceptance. Deal Specialist prepares the documentation based on Sales input in accordance with Oracle processes and procedures, using Oracle’s standard documents templates.

• Deal Specialist leads and manages the contracting process end-to-end following defined engagement guidelines to liaise with other groups accross Oracle to ensure policy compliance and mitigate corporate risk.

• Deal Specialist facilitates and coordinates discussions amongst Sales and multiple Oracle internal stakeholders (Finance, Legal, Revenue Recognition, Business Practice, etc.) by summarizing and explaining key contractual terms and obligations of a client contracts at the point of setup and an ongoing basis to ensure smooth execution and positive customer buying experience.

• Deal Specialist is responsible for successful execution of contracting process, ensuring consistency, high quality and adherence with Oracle strategy, commitments, and goals.

• Deal Specialist identifies and analyzes stakeholder requirements, communicates, and validates their expectations.

• Deal Specialist should have the ability to identify issues, specify solutions (including goals and targets), and implement solutions to deliver added-value result.

Desirable Requirements

• BA/BS degree or Paralegal Certification or equivalent years of experience.

• Excellent computer skills (e.g. MS Office package – Outlook, Word, Excel, PowerPoint).

• Proficient English, native or advanced language skills in any other (XYZ) language is a plus.

• Client Service Excellence.

• Act as the point of contact for internal queries via phone and email.

• Perform administrative functions, including support for other team members as needed.

• Build and maintain strong relationships with clients, interdepartmental teams, and resources.

• Develop and maintain excellent client relations to ensure repeat business.

• Liaise with the sales team regarding key client accounts and priority requests.

• Personal Skills and Team Contribution.

• Actively engage in personal development, review individual objectives, and attend training sessions as required.

• Self-motivate and support team members.

• Communicate positively at all levels, internally and externally.

• Professionally manage workload and conflicting priorities.

• Exhibit a positive, can-do attitude.

• Be flexible and adaptable in approach.

• Previous customer service experience is a plus.

Career Level - IC2

Responsibilities

The Deal Specialist creates, validates and processes contract documentation using Oracle's standard document templates, a set of contract options and in accordance with Oracle's policies and business approvals, in response to requests received from Sales. The Deal Specialist follows defined engagement guidelines to liaise with other Deal Management teams, Finance, Legal, and other groups across Oracle to ensure policy compliance and mitigate corporate risk.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer